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Windows 10 upgrade

Windows 7

Microsoft has offered (in due course) a free upgrade to Windows 10. However, i run Norton security. Microsoft warn that this app will not run properly with Windows 10- not a lot of use. It would seem i am better off, for the moment at least, sticking with my current Windows 7: or have i miss- understood the warning? Thank you, wicket T.

Answered
Download, install & activate 16/09/2015

Upgrading to Genuine Windows 8.1 from Non-Genuine Windows 7?

Windows 7

Hello, I've been using genuine Windows 7 for the past few years, and I've been getting along fine with it. However, I often perform clean installs of the OS on my computers to ensure that I don't clog my computer up too much and make it slow. I've managed to do this a few times, and it's worked fine - until this time. For some reason, when I go to install the new Windows 7 OS, it says that my product key is not genuine. I'm not sure why this is the case, and I've even tried to download the ISO image off the Microsoft website, to no avail: it just keeps telling me that the product key I've entered is invalid. I've made sure that it's the product key that's on the back of my computer, and that it's the same version of Windows 7 (Home Premium) that my computer came with. I'm a bit stuck with this, but I've come to the conclusion that it's because I've upgraded the RAM from 6GB to 10GB, and product keys are tied to certain specifications of the computer's hardware, etc. The fact that I can't download the ISO image from the Microsoft website is a bit perplexing, though - as it doesn't ask me for my specs, just for the product key, and it's saying it's invalid. So, I'm thinking of just scrapping this idea and taking advantage of a student offer of a Windows 8.1 upgrade. Would this be possible with a non-genuine Windows 7? Thanks.

Answered
Download, install & activate 16/09/2015

Validation Code: 0x8004FE21

Windows 7

Split from this thread. I appear to have the same problem as you. Did you use the intel driver update utility (nothing found for me) or did you need to manually install the drivers? Do you have a link you can send me? I did some sort of update roughly 6 months ago to those intel drivers for some reason that I can't recall, but not sure exactly what I did. Also, about 3 months ago I replaced my failing hard drive with an SSD and put more RAM in but did not expect that to be an issue. I have tried a number of fixes. I ran Checkdisk which found nothing and ran the SFC /scannow option which said some files were corrupt and ran the SFCFix which gave the Same TCPMON.ini error as you but that was it, everything else was fine. I have posted the MGADiag information here: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82 Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY= Windows Product ID: 00359-OEM-8992687-00095 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {9F2BDE88-48DF-4025-B62E-0E5321E6677D}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.150113-1808 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:UsersmbeachyAppDataLocalGoogleChromeApplicationchrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:Windowssystem32watwatadminsvc.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:Windowssystem32watwatux.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppc.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32slui.exe[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:Windowssystem32user32.dll[6.1.7601.17514], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{9F2BDE88-48DF-4025-B62E-0E5321E6677D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3346612344-3750728550-1279283253</SID><SYSTEM><Manufacturer>DELL Inc.</Manufacturer><Model>Studio XPS 435T/9000</Model></SYSTEM><BIOS><Manufacturer>DELL INC.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="5"/><Date>20090728000000.000000+000</Date></BIOS><HWID>407D3E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>MI09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3292009 Installation ID: 000263891353489610334604133335621891779232909373566600 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: RMV82 License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 6/1/2015 7:58:05 AM Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x000000000001EFF0 Event Time Stamp: 5:30:2015 22:15 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%system32sppobjs.dll Tampered File: %systemroot%system32sppc.dll|sppc.dll.mui Tampered File: %systemroot%system32sppcext.dll|sppcext.dll.mui Tampered File: %systemroot%system32sppwinob.dll Tampered File: %systemroot%system32slc.dll|slc.dll.mui Tampered File: %systemroot%system32slcext.dll|slcext.dll.mui Tampered File: %systemroot%system32sppuinotify.dll|sppuinotify.dll.mui Tampered File: %systemroot%system32slui.exe|slui.exe.mui|COM Registration Tampered File: %systemroot%system32sppcomapi.dll|sppcomapi.dll.mui Tampered File: %systemroot%system32sppcommdlg.dll|sppcommdlg.dll.mui Tampered File: %systemroot%system32sppsvc.exe|sppsvc.exe.mui Tampered File: %systemroot%system32driversspsys.sys HWID Data--> HWID Hash Current: MAAAAAEAAQABAAEAAQACAAAAAgABAAEA7r5IHPYUjFeITVxDROKaiI6VgJoGDOqC OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL MI09 FACP DELL MI09 HPET DELL MI09 MCFG DELL MI09 SLIC DELL MI09 OEMB DELL MI09 ASPT DELL PerfTune WDTT DELL &#127;OEMWDTT SSDT DpgPmm CpuPm SFCFix Here: SFCFix version 2.4.3.0 by niemiro. Start time: 2015-06-01 07:51:33.931 Microsoft Windows 7 Service Pack 1 - amd64 Not using a script file. AutoAnalysis:: SUMMARY: No corruptions were detected. AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.3.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-06-01 07:53:40.010 ----------------------EOF-----------------------

Answered
Download, install & activate 16/09/2015

My computer isn't running a Genuine Windows version (Windows 7

Windows 7

Split from this thread. Hi, since a couple of days I also receive a message that my computer isn't running a Genuine Windows version (Windows 7). It'Windows 7 Enterprise and we have a KMS host on our network. I've checked locally and on the KMS host and Windows is activated correctly. I've ran MGADiag: Diagnostic Report (1.9.0019.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Validation Code: 0 Cached Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE= Windows Product ID: 00392-918-5000002-85135 Windows Product ID Type: 1 Windows License Type: KMS Client Windows OS version: 6.1.7601.2.00010100.1.0.004 ID: {B18119A5-53CF-4AB2-B6A4-EF24F5EB9024}(3) Is Admin: Yes TestCab: 0x0 WGA Version: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Enterprise Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.150427-0707 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:Program FilesInternet Exploreriexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{B18119A5-53CF-4AB2-B6A4-EF24F5EB9024}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85135</PID><PIDType>1</PIDType><SID>S-1-5-21-1641470721-628834375-4120914880</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E5540</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="7"/><Date>20140501000000.000000+000</Date></BIOS><HWID>16AC3307018400FC</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>CBX3 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Enterprise edition Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00392-00170-918-500000-03-1033-7601.0000-3302014 Installation ID: 015011933405421291189261946141904156228985935273896085 Partial Product Key: HVTHH License Status: Licensed Volume activation expiration: 252060 minute(s) (175 day(s)) Remaining Windows rearm count: 1 Trusted time: 2-6-2015 12:34:00 Key Management Service client information Client Machine ID (CMID): 0fd91054-47f2-44fd-bb40-390d790e92bb KMS machine name from DNS: ****************** KMS machine extended PID: 55041-00168-314-228432-03-2057-7600.0000-2282012 Activation interval: 120 minutes Renewal interval: 10080 minutes KMS host caching is enabled Windows Activation Technologies--> HrOffline: 0x8004FE22 HrOnline: 0x00000000 HealthStatus: 0x0000000000000800 Event Time Stamp: 6:1:2015 12:06 WAT Activex: Registered WAT Admin Service: Registered HWID Data--> HWID Hash Current: MgAAAAEAAAABAAIAAgABAAAAAwABAAEAln2IZ05dRneEVQJaQJG2Y2b2zLl+Oqhouno= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL CBX3 FACP DELL CBX3 HPET DELL CBX3 MCFG DELL CBX3 FPDT DELL CBX3 SLIC DELL CBX3 LPIT DELL CBX3 SSDT INTEL sensrhub SSDT INTEL sensrhub SSDT INTEL sensrhub SSDT INTEL sensrhub SSDT INTEL sensrhub ASF! INTEL HCG MSDM DELL CBX3 DMAR INTEL HSW Also checked the regkeys: c:>REG QUERY HKLMSOFTWAREClassesWow6432NodeTypeLib{EE574957-4077-4AD6-8658 -327C2C86C5AA} /S HKEY_LOCAL_MACHINESOFTWAREClassesWow6432NodeTypeLib{EE574957-4077-4AD6-8658 -327C2C86C5AA}1.0 (Default) REG_SZ SPPUI 1.0 Type Library HKEY_LOCAL_MACHINESOFTWAREClassesWow6432NodeTypeLib{EE574957-4077-4AD6-8658 -327C2C86C5AA}1.0 HKEY_LOCAL_MACHINESOFTWAREClassesWow6432NodeTypeLib{EE574957-4077-4AD6-8658 -327C2C86C5AA}1.0win32 (Default) REG_EXPAND_SZ %SystemRoot%System32slui.exe HKEY_LOCAL_MACHINESOFTWAREClassesWow6432NodeTypeLib{EE574957-4077-4AD6-8658 -327C2C86C5AA}1.0FLAGS (Default) REG_SZ 0 c:>REG QUERY HKLMSOFTWAREClassesTypeLib{EE574957-4077-4AD6-8658-327C2C86C5A A} /S HKEY_LOCAL_MACHINESOFTWAREClassesTypeLib{EE574957-4077-4AD6-8658-327C2C86C5A A}1.0 (Default) REG_SZ SPPUI 1.0 Type Library HKEY_LOCAL_MACHINESOFTWAREClassesTypeLib{EE574957-4077-4AD6-8658-327C2C86C5A A}1.0 HKEY_LOCAL_MACHINESOFTWAREClassesTypeLib{EE574957-4077-4AD6-8658-327C2C86C5A A}1.0win32 (Default) REG_EXPAND_SZ %SystemRoot%System32slui.exe HKEY_LOCAL_MACHINESOFTWAREClassesTypeLib{EE574957-4077-4AD6-8658-327C2C86C5A A}1.0FLAGS (Default) REG_SZ 0 c:>REG QUERY HKLMSOFTWAREWow6432NodeClassesTypeLib{EE574957-4077-4AD6-8658 -327C2C86C5AA} /S HKEY_LOCAL_MACHINESOFTWAREWow6432NodeClassesTypeLib{EE574957-4077-4AD6-8658 -327C2C86C5AA}1.0 (Default) REG_SZ SPPUI 1.0 Type Library HKEY_LOCAL_MACHINESOFTWAREWow6432NodeClassesTypeLib{EE574957-4077-4AD6-8658 -327C2C86C5AA}1.0 HKEY_LOCAL_MACHINESOFTWAREWow6432NodeClassesTypeLib{EE574957-4077-4AD6-8658 -327C2C86C5AA}1.0win32 (Default) REG_EXPAND_SZ %SystemRoot%System32slui.exe HKEY_LOCAL_MACHINESOFTWAREWow6432NodeClassesTypeLib{EE574957-4077-4AD6-8658 -327C2C86C5AA}1.0FLAGS (Default) REG_SZ 0 Also checked Windows Activation logs: Log Name: Application Source: Windows Activation Technologies Date: 5/27/2015 7:46:37 AM Event ID: 10 Task Category: None Level: Information Keywords: Classic User: N/A Computer: ************** Description: Genuine validation initiated. Log Name: Application Source: Windows Activation Technologies Date: 5/27/2015 7:46:44 AM Event ID: 1 Task Category: None Level: Information Keywords: Classic User: N/A Computer: ************** Description: Health check initiated. Log Name: Application Source: Windows Activation Technologies Date: 5/27/2015 7:46:45 AM Event ID: 3 Task Category: None Level: Error Keywords: Classic User: N/A Computer: ************** Description: Health check failure: hr = 0x8004FE22, HealthStatus: 0x0000000000000800 Log Name: Application Source: Windows Activation Technologies Date: 5/27/2015 7:46:45 AM Event ID: 5 Task Category: None Level: Information Keywords: Classic User: N/A Computer: ************** Description: Healing process initiated. Log Name: Application Source: Windows Activation Technologies Date: 5/27/2015 7:46:45 AM Event ID: 7 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: ************** Description: Healing process result: hr = 0x8004FE22, HealthStatus: 0x0000000000000800 Log Name: Application Source: Windows Activation Technologies Date: 5/27/2015 7:46:45 AM Event ID: 13 Task Category: None Level: Information Keywords: Classic User: N/A Computer: ************** Description: Genuine validation result: hrOffline = 0x8004FE22, hrOnline = 0x00000000 I haven't added any hardware lately, so I really don't have a clue why this is happening all of a sudden. Almost forgot to mention, the last days I'm on another Site of our company and it seems that some more users have this issue over here. In the beginning we had some issues with rogue KMS hosts (clients installed with the wrong key, and then they started behaving like a KMS host), but this has all been solved. I see all activation requests arrive at the KMS host. Anyone any idea?? Kind regards, Mario

Answered
Download, install & activate 16/09/2015

windows 7 validation

Windows 7

I have windows 7 currently installed on my PC and my windows 7 is genuine. Later this month I am going to Upgrade my PC components like processor, motherboard, hard disk, etc. I have reserved my windows 10 free upgrade, so if I install copy of this windows 7(currently present in my PC) in my Upgraded PC, would it still be Genuine??? Thank You

Answered
Download, install & activate 16/09/2015

Installing Windows 10 On Other Computers

Windows 7

I sometimes have people ask me to help with their computers when they have an issue with there machine. The question that I have been getting from people is can you install windows 10 on my computer for me some have no clue that Microsoft is offering 10 for free the first year. Can I Make an ISO image on a DVD disk and Install it for them. I work on computers Because I love doing it and do not charge people for my time. I'm not a certified IT Everything That I have ever Learned is on my own and asking questions from people that do know. Been doing this since 1990 my 1at computer was a Commodore 64 that someone gave me. and it just took off from there.

Answered
Download, install & activate 16/09/2015