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Windows 7 64 bit SP1 OEM

Windows 10

I bought from NewEgg Windows 7 Pro 64 bit OEM a few days ago. It's not like any Windows 7 I bought in the past. I can find the COA on the outer package but the product key was covered up with a gray labeled with the work Microsoft on it. I have a dual hard drive system I'm using with Windows 10 Pro on the first 1 terabyte hard drive. The second harddrive is a 2 terabyte hard drive I bought to put Windows 7 Pro 64 bit on so that I could restore my 2009 computer to my much new computer. Do I have everything I need. The second hard drive just came out of the box and has no operating system on it. I could use some help so I won't make any mistakes. Should I just set Windows 10 to do an advanced startup with Windows 7 disk in the DVD drive and follow the directions for setup? Will it give me the choice to install on the 2nd hard drive? What would be the steps to activate once installed. I read somewhere where I can get a product key with a valid COA. I have the receipt from NewEgg software. Thanks, Bob

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Security, privacy, & accounts 16/01/2017 0 Comments 1 views

No Lock Screen Image until first click

Windows 10

Hello, Since updating Windows 10, when my computer locks I can't see the lock screen images, although--this is the funny part--I do see some links, like the question asking if I like the image, and I see the text (usually a single statement) about the image. There are a few other texts on the screen as well. It is only when I wake up the screen to input my password that the image becomes visible. I used to provide ample feedback on the image "like?" question, but now I really can't because I don't see the image. Thoughts on why I can't see the images? I've read several related posts but none has an answer which has provided the solution to the users.

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Files, folders, & storage 16/01/2017 0 Comments 3 views

Windows 10 PC Stuck at Spinning Circles Randomly

Windows 10

My computer is currently driving me nuts. It's a custom built PC (only built a few months ago) that has had no issues other than failing to boot to the log-in screen. Except it doesn't do it consistently. It usually happens randomly. One day, I'll wake up, go to my computer, turn it on and it'll be stuck on that spinning circle screen for hours. From what I've noticed, it almost always happens after any Windows update. But not exclusively. It has been doing this for a couple months, it started with a Windows update and has definitely not been happening since the build of the computer. The keyboard is usable up until the spinning circles are the only thing on the screen, but until then, I don't know that it's not booting right. Windows has rerouted it to the Start Up Recovery a few times, and I want to avoid any formatting of my computer. I try to troubleshoot the problem but it doesn't find any. The only thing I can do is turn it off and on and off and on and hope that one of the times I turn it on it boots correctly. This is exactly what I did just now. I really appreciate any help anyone can give me. I'm going insane right now. Below I'll put my PC's specs and the latest Start Up Recovery troubleshoot log. Edition: Windows 10 Home Version: 1607 OS Build: 14393.693 Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.01 GHz Installed RAM: 16GB System type: 64-bit operating system, x64-based processor Motherboard: MSI Z170A Gaming M7 Socket LGA1151 ATX CPU Cooler: Cooler Master V8 GTS Graphics Card: Gigabyte Radeon RX 470 4GB Gaming G1 Sound Card: Asus Strix Soar 7.1 Channel PCIE PSU: Cooler Master 1000W V Series 80+ Gold Power Supply ______________________________________________ Startup Repair diagnosis and repair log --------------------------- Last successful boot time: ‎1/‎16/‎2017 10:10:48 AM (GMT) Number of repair attempts: 3 Session details --------------------------- System Disk = DeviceHarddisk0 Windows directory = C:Windows AutoChk Run = 0 Number of root causes = 1 Test Performed: --------------------------- Name: Check for updates Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: System disk test Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Disk failure diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 125 ms Test Performed: --------------------------- Name: Disk metadata test Result: Completed successfully. Error code = 0x0 Time taken = 31 ms Test Performed: --------------------------- Name: Target OS test Result: Completed successfully. Error code = 0x0 Time taken = 47 ms Test Performed: --------------------------- Name: Volume content check Result: Completed successfully. Error code = 0x0 Time taken = 360 ms Test Performed: --------------------------- Name: Boot manager diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 78 ms Test Performed: --------------------------- Name: System boot log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Event log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 47 ms Test Performed: --------------------------- Name: Internal state check Result: Completed successfully. Error code = 0x0 Time taken = 15 ms Test Performed: --------------------------- Name: Boot status test Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Root cause found: --------------------------- Boot status indicates that the OS booted successfully. --------------------------- --------------------------- Session details --------------------------- System Disk = DeviceHarddisk0 Windows directory = C:Windows AutoChk Run = 0 Number of root causes = 1 Test Performed: --------------------------- Name: Check for updates Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: System disk test Result: Completed successfully. Error code = 0x0 Time taken = 15 ms Test Performed: --------------------------- Name: Disk failure diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 125 ms Test Performed: --------------------------- Name: Disk metadata test Result: Completed successfully. Error code = 0x0 Time taken = 16 ms Test Performed: --------------------------- Name: Target OS test Result: Completed successfully. Error code = 0x0 Time taken = 63 ms Test Performed: --------------------------- Name: Volume content check Result: Completed successfully. Error code = 0x0 Time taken = 359 ms Test Performed: --------------------------- Name: Boot manager diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 62 ms Test Performed: --------------------------- Name: System boot log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Event log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 125 ms Test Performed: --------------------------- Name: Internal state check Result: Completed successfully. Error code = 0x0 Time taken = 16 ms Test Performed: --------------------------- Name: Boot status test Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Root cause found: --------------------------- Boot status indicates that the OS booted successfully. --------------------------- --------------------------- Session details --------------------------- System Disk = DeviceHarddisk0 Windows directory = C:Windows AutoChk Run = 0 Number of root causes = 1 Test Performed: --------------------------- Name: Check for updates Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: System disk test Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Disk failure diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 125 ms Test Performed: --------------------------- Name: Disk metadata test Result: Completed successfully. Error code = 0x0 Time taken = 16 ms Test Performed: --------------------------- Name: Target OS test Result: Completed successfully. Error code = 0x0 Time taken = 63 ms Test Performed: --------------------------- Name: Volume content check Result: Completed successfully. Error code = 0x0 Time taken = 328 ms Test Performed: --------------------------- Name: Boot manager diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 78 ms Test Performed: --------------------------- Name: System boot log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Event log diagnosis Result: Completed successfully. Error code = 0x0 Time taken = 109 ms Test Performed: --------------------------- Name: Internal state check Result: Completed successfully. Error code = 0x0 Time taken = 0 ms Test Performed: --------------------------- Name: Boot status test Result: Completed successfully. Error code = 0x0 Time taken = 16 ms Root cause found: --------------------------- Boot status indicates that the OS booted successfully. --------------------------- ---------------------------

Answered
Gaming on Windows 10 16/01/2017 0 Comments 4 views

Windows 10 BSOD after a full Windows Defender Scan

Windows 10

Hi, I have been having issues with windows 10 after wire-managing and installing a new SSD. My PC is a custom built from 2013 and have gone through a few upgrades, notably a new graphics card in 2016 November. I have been running into BSOD while running games or even browsing the internet. However, it can be consistently reproduced with a full windows defender scan. After browsing for solution on the internet, I have tried to reinstall drivers for the new video card, running sfc scan and DISM, and resetting windows entirely. So I have just reset the windows install and attempted to run a full scan using the defender and got to another BSOD. I have uploaded the minidump from that BSOD as well as the PC system info in this link. Thank you!

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Windows Store 16/01/2017 0 Comments 1 views

Favorites folders in Microsoft edge

Windows 10

When I want to save a favorite web address in Edge and go to either create a new folder or select an already created folder , the choices disappear so fast as in a split second, that I can't select them or type something in. It is ridiculous! Does anybody else have this problem? How do I make them stay on the screen long enough to select or type?

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Download, install, & activate 16/01/2017 0 Comments 4 views

Build in Webcam

Windows 10

So... I think that when I installed windows 10 it uninstalled my built in webcam. I cannot get it to work no matter what I do! I have tried to reinstall everything but it still comes up and says that my webcam cannot be found. At on point I got it to reinstall but when I clicked on youcam it has the youcam screen in the background and everything is backwards. I called HP and they won't help me because my computer isn't in warranty anymore. It doesn't show up on under drivers, it's like it's completely disappeared. I don't know what happened to it! I just want to do my homework! Can anyone help me? I have an HP ENVY :)

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Update & recovery 16/01/2017 0 Comments 4 views

Help me stop family features verify

Windows 10

If I ever had a reason to look at a Mac its now.... Got a new Xbox for the kids..... had to create new Microsoft accounts which I did on MY also brand new laptop. Big mistake. I made a parent account and then two kids accounts. These Microsoft accounts for the Xbox somehow hijacked my Windows 10 laptop and are asking me to "verify an account" but there is no box to type in to fulfill the request. In short, my laptop is crippled because I get this verify account popup. For example, I recently loaded Firefox but can't use it because of the verify error. THINGS I HAVE ALREADY DONE: I have signed on to MS and eliminated all kids accounts from family. I am signing in locally. I have eliminated all other users from the laptop. I have cleared some playstore cache (whatever that is) MY PROBLEM: I get a loop of popups which I cannot satisfy: Popup text: 1. Make sure your Microsoft account is verified before you ask your parent for permission. 2. Did you mean to switch apps? Microsoft family features is trying to open Microsoft family features. (love this verbage) 3. Verify your account to continue using Microsoft family features. Then I click verify and the popups go away and I'm back to square one. This is so frustrating. Why on earth MS assumed I wanted them controlling any aspect of my laptop is beyond me. All I wanted was accounts for my kids to be able to play Xbox. What an ordeal that was too. I read a lot of people have similar problems but I've tried all the easy fixes. This is a new laptop.... Any suggestions? Thanx

Answered
Gaming on Windows 10 16/01/2017 0 Comments 3 views

Windows 10 1607 Cumulative Update Fails Repeatedly...

Windows 10

I have 3 machines running Windows 10. Two of them are Windows 10 Home and one is Windows 10 Professional. The one running Professional has repeatedly failed to install the 1607 cumulative update. None of the computers I have running 10 were ever part of the Technical Preview or Insider Program. All of them were direct upgrades from Windows 7 & Windows 8. The machine that keeps failing on the update is an HP 6005 Pro Microtower, with an AMD Phenom II X3 processor, 4 GB of RAM, and an AMD Radeon HD 5450 video card. The two machines that were successful are both using Intel processors (one a Pentium dual core, and the other is a Core 2 Quad). I would like to get this machine to update without having to redo anything. I tried both of the available patches, but the update still fails. Could this be related to the AMD processor?? I know that there was an update for Windows 7 at one point that hosed the operating system on AMD based machines. If anyone has any ideas, your input will be greatly appreciated. Thanks in advance.

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Hardware and drivers 16/01/2017 0 Comments 4 views

Microsoft Edge Printing and downloading files

Windows 10

I am a new user of Microsoft Edge and now every time when I download a file asked me to save the file before start using it Also using quick book I used to just print a journal entry or a deposit just printing the screen, now I have to save the file and then open the file, then print it that takes 6 different steps just for printing, should I take any pop up blocker somewhere? Thank you

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Gaming on Windows 10 16/01/2017 0 Comments 2 views

What does this say and what should I do? I have had no formal training on the computer and I am self taught. I am seeking help from that reference point to resolve this error message

Windows 10

Description A problem with your hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent Code: ab Parameter 1: 1 Parameter 2: 1a0 Parameter 3: 550 Parameter 4: 300000003 OS version: 10_0_14393 Service Pack: 0_0 Product: 768_1 OS Version: 10.0.14393.2.0.0.768.101 Locale ID: 1033 Extra information about the problem Bucket ID: E_STAGE2_INVALIDTICKET

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Power on or off a device 16/01/2017 0 Comments 3 views