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Product Key Purchase

Windows 10

If I purchase the Windows10 Pro download, do I get the product key separately? I ask because we installed Windows 10 Pro on a machine from an image created as clone from an existing set-up, and now wish to activate (rather than doing a complete re-install), so will I get the key separate to the download, or is it embedded and thus forcing us to do a 'clean' install?

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Other settings 16/01/2017 0 Comments 1 views

C:>Driverquery  weird results w/Link Dates

Windows 10

in between update 15002.1001 and 15007.1000, running windows pro 4 surface. windows 10 pro insider preview, 1607, in the command prompt as admin, I ran the command "Driverquery" and my results returned link dates that range from 1900's - 2106 -those years. After I updated to 15007.1000, I ran the same command, and know all of the linked dates are relatively all the same , 1/7/2017 ; 5/14/2015 ; 10/31/2016 etc. Is this anything I should be concerned about?

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Update & recovery 16/01/2017 0 Comments 1 views

Windows 10 license expiry

Windows 10

Hi can someone help me please I keep getting a message saying my windows 10 free upgrade (last year) will expire shortly and I need to add a product key which I don't have. Does this mean that word etc will stop working???? Do I need to buy another license if not how do I rid myself of this constant message. Thank you. Lyn

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Download, install, & activate 16/01/2017 0 Comments 5 views

Photos App on Windows 10 not adding pictures from Google Drive folder

Windows 10

I'm trying to have the Photos app use photos in my Google Drive folder. My pictures from my phone and other sources are backed up to Google Drive and I'd like to see them in the Photos application. When I add the folder, I get the message "No photos, videos, or folders found." The photos in that file are stored in sub-directories by year. I've tried creating a symbolic link to the folder and moving it to the Pictures folder. If I click on the link, it shows all the photos in my Google Drive folder. Any ideas how to make this work? Thanks!

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Apps on Windows 10 16/01/2017 0 Comments 1 views

Homegroup/Sharing problems

Windows 10

I am running Windows 10 and I evidently set up a homegroup account somewhere along the line, but a family member had not been added. I added my husband tonight. I went back to set-up homegroup/sharing with my husband's name and it tells me I have already set up a homepage account and I had a choice to "join now" or "cancel." I clicked on "join now" and the next screen explains about sharing, and a "next" button, which then brings me to the screen that asks what files want to be shared. I click "next" and it brings me to the screen asking for a "homepage password." What is that password? Is it my Microsoft account # or a different password? I entered my Microsoft account # and the error message came up "windows no longer detects a homegroup on this network. To create a new homegroup, click OK." Do I have a homegroup as it said originally, or don't I and need to set one up? Basically all I want to do is to be able to get into my husband's documents, etc from my computer and he can get into mine from his computer. P.S., I'm really unhappy with the windows 10 and would like to go back to an older version of windows. (My laptop came equipped with Windows 10...am I stuck with it?)

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Gaming on Windows 10 16/01/2017 0 Comments 1 views

Sudoku Malfunction

Windows 10

I usually play Microsoft Sudoku many times per week. Within the last week or so, the program suddenly freezes, and dumps me out. When I enter the game again, it continues to dump me out. I uninstalled the program and tried to re-install the program, but that did not resolve the problem. Same result. Very frustrating. Does anyone know a fix for this? Has anyone noticed this problem. It seems to have started after my last Windows 10 updates.

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Files, folders, & storage 16/01/2017 0 Comments 4 views

I am trying to upgrade from Vista to Windows 10 and receiving errors

Windows 10

I followed instructions, want to UPGRADE but keep my files, but got an error saying: The computer started using Windows Installation media. Remove the installation media and restart so windows starts normally. Then, insert the installation media and restart the upgrade. (Do not select Custom (advanced) to perform the upgrade) Custom (advanced) installs a new copy of Windows and deletes your programs and settings. So I did that.. then got this error: (Went to my Photo Gallery) Photo Gallery can't open this picture or video. This file format is not supported or you don't have the latest photo gallery. So, I opened notepad and it is the setup exe..? but can't select it? So I went to the actual drive and got error Windows installation cannot be started from the current operating system. To install windows, boot from the installation media, or upgrad from a supported operationg system and restart the installation.. (back to square 1..) Help please? _

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Power on or off a device 16/01/2017 0 Comments 1 views

Cant connect Windows 10 Mobile to Win 10 PC using USB (Build 10.0.14393.693)

Windows 10

I have a Lumia 930, and I cant connect it using Windows 10 Mobile to Win 10 PC using USB (Phone Build 10.0.14393.693). It detects the phone when connected because it starts charging the device but I cant see it on file explorer and the Phone Companion App on the PC is useless anyway. I was able to last connect the phone to the PC in October to do a file transfer of Photos and Music. Next time I tried about 2 weeks later its went in to this state. Please help - I'm trying to get an answer from all sources for since last October (2015) but no success.

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Gaming on Windows 10 16/01/2017 0 Comments 5 views