Anyone else having problems with the Win 10 direct update assuming (wrongly) you want the OS in the local language?

Windows 10

Asked by: Mike Walsh FIN

I have two different but probably similar experiences.

1. A Win 8.1 PC that did not offer me an early reservation. The OS (Win 8.1) is US English with Region US English although I am located in Finland and use a Finnish keyboard.

On this I have tried several times to do the direct update. In each case there are first menus and comments in English only for these at a later stage to switch to Finnish. The licence approval is in Finnish and on the button selection screen that follows only "transfer your data only" is allowed and there is the explanation for this that I am trying to install a different language version of the OS to that on the PC.

Re: I am trying: Not me - Microsoft !

It should also be pointed out that unlike when you create a USB stick (or DVD) for a later install (which does allow you to select the language of the OS you want), the Direct Update option presents no such language selection menu. You get which language version Microsoft "work out" that you want. I thought we had many years ago got past this "aren't we clever, we know you are in Finland so we are giving you a Finnish language version with no possibility of you changing what we decide".

I've tried to get the right (=US English!) language by downloading the initial file from the MS US web site rather than the MS Finland web site that pops up as default if I write www.microsoft.com and have also tried amending the IP address being used to that of a US location. Neither has any effect. First everything visible is in English so you think you are OK this time and then the switch to Finnish so you know you are not.

2. A Win 7 + SP1 PC (US English ...) that did offer me an early reservation (selected a month or so ago). This downloaded the 4.29 GB worth of files and since the start of 29th July has tried on every re-boot to attempt to Upgrade to Windows 10 (Pro) and has always failed. (Visible in the list of previous updates in Windows Upgrade). My guess is that it is failing because as with my example 1 it is trying to update a US English OS to a Finnish OS and can't transfer the applications so the (off-screen) upgrade is failing.

Answered by:

The problems seems to be that the direct update and reserved update are both using the Locale to determine which language version of the Operating System (i.e. Windows 10) you want to update to.

This is clearly a crazy way to go about things because surely it is possible for the upgrade system to determine which language version of the operating system (i.e. Windows 7 or 8.1) is being used at the moment and upgrade to the same language version of Windows 10.

That (updating like to like) is both logical and it will almost certainly work unlike (see first post) updating to a different language version.

My solution was to go the USB stick route because there (unlike with direct upgrade or reserved upgrade) you CAN specify which language version (Windows 10) you want to upgrade to. Choose the same language version that you already have (cancelling if necessary the pre-reserved upgrade) and the upgrade from the USB stick goes fine and does allow you to select the option of retaining both data and existing applications.

If you really really want to go the direct upgrade route then one theory is that changing the Locale before you do it will be enough to get it to work. In that case you need to change the locale before reserving a copy of Windows 10 as otherwise it will already have downloaded some of the incorrect language version. My advice however would be to ignore the direct method in favour of the USB stick method where YOU rather than MS are in control.

Download, install, & activate 23/09/2015 0 Comment 116 views

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