Hello all, Recently my computer started crashing, showing a blue screen (BSOD). The BSOD seems be triggered randomly during normal use, but is triggered immediately if I try to open "Update & Security" in Settings OR if I try to uninstall any recently installed updates (via Control Panel > Installed Updates). This morning, I spoke on the phone with Microsoft Support and allowed remote access. They ran system scans, and ultimately decided to "install back the Windows 10 OS." At some point during this process, the computer restarted and went to a grey/white screen. I waited an hour for someone to call back from Microsoft Support (they had our phone number and email address), then rebooted the computer. It's the same as it was before. I waited an additional 2 hours to hear from Microsoft Support then started writing this post. Running: Win 10 Pro v. 1607 OS Build: 14393.576 Recently Installed Updates: Security Update for Microsoft Windows = KB3206632 Update for Microsoft Windows = KB3194623 Update for Microsoft Windows = KB3197099 Update for Microsoft Windows = KB3176937 Updates Attempting to Install: Definition Update for Adobe Flash Player (KB2267602) Security Update for Adobe Flash Player for Windows 10 v.1607 (KB3209498) Update for Windows 10 v1607 (KB3199986 If anyone has any ideas or suggestions, I would be very grateful. Thanks. P.S. Something learned today: get a phone number and case file number when speaking with Microsoft Support (not just a name).
Hi After a recent update I noticed that Microsoft had changed some of the settings of my computer. One of particular alarm is that remote access was switched on. I'd advise you to turn it off unless you need it. The name that appears on my screen after boot-up also changed, and if anybody knows how to reverse this, please enlighten me. When attempting to log in to my Microsoft account to make this post I was confronted with a demand to submit my alternate email address to obtain a code, which I did, but the code did not arrive. I them tried use an alternative method, but got the same process, which I repeated, with the same result. I then commenced a Microsoft help session, and the representative requested that I switch on remote access. I asked why this was necessary to solve a simple account login issue. The response was, essentially, trust me, I'm an authorized Microsoft representative. Yeah, right, located in Khazakistan or somewhere. So I refused, and he said I'd get the code within 24 hours. I didn't, but was able to log in the next day without one. So I don't know whether I got a fake web page yesterday or what, but you've been warned. The scammers are getting very clever.
I have a problem with my computer. My computer gets the blue screen error whea uncorrectible error when I play most of my steam games. What I think is that it is the directx but that is my best guest. I have a windows 10 custom gaming computer.
I'm using Windows 10 Pro and trying to install turbo tax. The installation process stops at 27% and in about 40 to 50 minutes times out with error message 65535. The computer is new and I have downloaded and installed several other programs since turbo tax failed. Any suggestions.
Split from this thread. Hi, Thank you for your reply and the update. Glad to know that the issue is resolved. If you have any other queries related to Windows 10, you may feel free to contact us again. Thank you. I am having the same issue with not being able to bring up my taskbar calendar and it's happened before, but never before Windows 10 came along. I have noticed how much over the years Microsoft Updates wreak temporary havoc on the normal operation of your computer. I wish Microsoft could figure out a way to make its updates play a little nicer. Those updates seem to be the cause of so many issues. I really feel it happens a lot more than it used to way back in the day. All sorts of odd things happen. I think Microsoft forgot the computer's primary use is for the user's own purpose, not for updates. My 2¢. ***Split thread***
Family Safety has started to block the app Google Chrome and other features after my girlfriend logged me on to her familys XBOX ONE. Most probably she logged me in as her "child". When I first logged in to my account to fix this I "deleted" myself from the family. But this did not fix my problem. When I start Chrome it says that I need to ask an adult and that an email will be sent. But the thing is that my so called parent AKA my girlfriend does not receive any emails and she can not see me as a part of her "family". How do I fix this and can I possibly make myself as the only adult and noone else? (edit) To explain it a bit further I am having problems on my PC after she logged me in to her XBOX and that was when everything started to happen.
Having recently bought a new Windows 10 laptop, I noticed the logon/logoff sounds were not in the sound settings. After a wander round the internet for help I found I needed to do this http://www.howtogeek.com/274010/how-to-change-the-windows-10-logoff-logon-and-shutdown-sounds-in-windows-10/ After doing that and setting up the custom sounds I wanted, they don't play. They played fine on the sound settings test button, but not on the actual logon/logoff themselves. What do I do? Also, what format do the sounds need to be to get the best results? (MP3, Wav, mono, stereo etc.)
when I open microsoft edge it does not open where it is visible on the computer monitor. How do I correct that?Windows 10
dell 1521 laptop Hit power button fan goes on , power light goes on, but then starts clicking every 2 seconds indefinetly and goes no further, until I power off. I keep going through this same iteration about 6 times + or -, and then it gets past this point and starts up. Any suggestions