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Download in Microsoft store is stuck. Pausing and unpausing fixes it only for a couple of seconds

Windows 10

Asked
Asked by: JJDumlao

I'm downloading a game which is about 80GB but it keeps getting stuck and the only way to move it is buy pressing the pause button and unpausing it. I have tried wsreset and signing in and out and other several troubleshooting methods from other posts but nothing is working.

I don't want to keep pausing it since I'm only about 60% of the 80gb download done.

How can I fix it so it downloads by itself again?

Answered
Answered by:

Hi JJ,

To better assist you regarding game downloading issue, please clarify the following:

  1. Do you have reliable Internet connection while downloading the game?
  2. Do you have enough space on your computer?
  3. What game are you trying to download?
  4. Have you tried contacting the developer of the application?
  5. Are you getting any error messages?
  6. What troubleshooting steps have you done so far?

Regards.

Answered
Files, folders, & storage 09/10/2016 0 Comment 30 views
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