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Microsoft Wireless Display Adapter connection problems

Windows 10

Asked
Asked by: BryanLC

I have a problem with my Microsoft Wireless Display Adapter.

Neither my Windows 10 laptop nor my Windows 8.1 tablet can connect to my TV via the adapter anymore. I tried everything the Microsoft troubleshooting page listed. The problem was determined to be outdated firmware on my adapter. However, I could not update the firmware through the Microsoft Wireless Display Adapter app (downloaded from the Windows Store) because I can't wirelessly connect to the adapter to do so. So, in other words, the app says to connect to the device to update the firmware, but I can't connect because, I think, the firmware is outdated. Do I have any options other than buying a new adapter? The one I have is only 4 months old and used 5 or so times. Thanks

Answered
Answered by:

Hi Bryan,

Thank you for contacting Microsoft Community. I will surely help you to fix the issue with Microsoft Wireless Display Adapter.

As you know this issue could have occurred due to corrupt or outdated driver.

I suggest you to refer the article and check if it helps to fix the issue with Microsoft Wireless Display Adapter.

https://www.microsoft.com/hardware/en-us/help/support/how-to/adapters/setup

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

Answered
Files, folders, & storage 05/03/2016 0 Comment 133 views
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