Loading...

Pictures

Windows 10

Asked
Asked by: hazy42

In Windows 10, the start menu has a tile for photos. When I select it I can see an album but it says it can't open any pictures. If I use file explorer I see the same pictures and can open them without a problem. What is the difference?

Answered
Answered by: Amit(Kumar)

Hello,

Thank you for posting your query in Microsoft Community.

I request you to follow the methods below:

Method 1:

I request you to run the Windows app troubleshooter for Windows 10.

Follow the link below:                                         

Run the troubleshooter for Windows apps

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Method 2:

I request you to perform system file checker. Follow the steps below which will help you:

  1. Press Windows key + X, click Command Prompt (Admin).    
  2. In the Command Prompt, type the following command, and then press ENTER:
    sfc /scannow

The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%System32dllcache.

You can follow the steps in the following article:

http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

Answered
Files, folders, & storage 23/09/2015 0 Comment 107 views
Loading...

Comments ( 0 )

Notice!
No comments yet. Be first to comment!

Leave a reply