'Reset this PC' Option not working for Win 10

Windows 10

Asked by: PrashanThapa

It was going all well until that late night download ruined it all. I discovered that I couldn't open control panel, run and not even task manager. However, I got rid of the malwares w/ the Malwarebytes but still can't open those, ultimately when I decided to reset my pc, I got to know even that wasn't working. When I click the 'Get Started' button, it does nothing. 

Answered by:


Thanks for posting your concern here in Microsoft Community. It appears that your system got corrupted since the reset option is not working for you.

We suggest that you try to create a new user account on your computer. From there, you can start with the system reset process.

Let us know if you need more help.

Desktop, Start, & personalization 11/01/2017 0 Comment 4 views

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