Sign in not working

Windows 10

Asked by: Mark H Thorley

When I sign into computer and try to open Edge, I get response 'Critical Error'your start menu isn't working we'll try to fix next time you sign in. I can get into Google if I dont try and open Edge''

I have tried the SFC method and Edge opens then but as soon as I sign out and shut down then reopen the original Çritical Error is back again and unable to open .

Answered by: Kalpana Shankarappa

Hi Mark,

Thank you for posting the query on Microsoft Community.

Run the troubleshooter for Windows apps:


Check for updates for apps from Windows Store and install if you find any.


Restart the computer and check. Also, check for Windows updates.

Try to run the following commands and check if it helps.

  1.  Type CMD in Search. Right click on it to run as an administrator.

  2. Type the following 4 commands at the CMD prompt:


dism /online /cleanup-image /restorehealth

sfc /scannow


Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

  1. Close the CMD window.

  2. Check to see if the issue is resolved. If not, restart the PC.

Use the System File Checker tool to repair missing or corrupted system files:

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Desktop, Start, & personalization 23/09/2015 0 Comment 100 views

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