Wifi disconnect

Windows 10

Asked by: TxSouthpaw

Ok, so I have had my laptop for a couple of years connect to my wifi with no issues.  I may not use it every day, but it's worked just fine. One day I turned it on to no connection.  It works fine if I plug in, but cannot connect via wifi.  My phone connects just fine by wifi, but I cannot for the life of me figure out what's wrong.  Any suggestions?

Answered by:


Make sure that you have downloaded and installed the latest Wi-Fi Drivers for your Model Laptop and Operating System from the Laptop manufacturer's website.

Go to their website > Drivers/software/Support Downloads Section > key in your Model Number and Operating System > download and install the Wi-Fi Drivers for your operating system.


Also read the Manual for your Model which you should be able to download there, too.


"Wired and wireless network problems"



"How do I fix network adapter problems?"



And some Laptops have a physical switch to turn on Wi-fi.


Read under these different headers at the above link:

1. Enable with laptop Wi-Fi button

2. Enable with laptop Fn and Function key

3. Enable in Windows

Note: In Windows 8, when you right-click the Wi-Fi icon, check to see if Airplane Mode is turned on. If it is, turn it off to enable the wireless network card.

4. Enable in Windows Device Manager.

5. Enable in CMOS setup


Bill Smithers - Microsoft MVP July 2013 - June 2017
Accessibility & ease of access 29/12/2016 0 Comment 6 views

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