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window 10 does not log no more. black screen

Windows 10

Asked
Asked by: MansoorGhadiri

i had many problem with windows 10 since I upgraded from window 7. since yesterday i could no longer logon to windows. after windows the logo, the window remain in black and stay that way. i tried to repair it through advance option but it  notified me that windows can not be repaired. i tried the system restore, but this option also failed "windows" can not complet the restore point. i tried reset the windows to default and this didn't work either. before this happen i ran malwarebytes. IObit Malware Fighter, avast scan in past three days. now ran kysprak CD rescue yet no sign of any virus! how can I run the window again without reformat and save my files? i haven't got a windows installation disk, but i got my windows 7 installation disk. i though i may cause more damage if i try to repair the window 10 with window 7 installation CD. it seem a windows system file is corrupted. a new command in command prompt can solve the problem? i can access command prompt on the advance option! i can not lose my files! please help me with an option! thanks Mansoor
Answered
Cortana & search 25/03/2016 0 Comment 101 views
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