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Windows 10 and Blue tooth

Windows 10

Asked
Asked by: FrederickMullis

I have just bought an ACER Computer  and cannot get it to connect through the BLUETOOTH capability to my DELL P513W all in one Printer.  The Computer cannot even find it.  Why??

Answered
Answered by:

Hi,

Bluetooth on Acer :

First ensure the Acer's Bluetooth is working - check with Acer Support, their on-line
documentation and drivers, and ask in their forums about any known issues. As OEM
Acer is responsible for the proper operation of both the hardware and Windows. So

if there is an issue with the Bluetooth it is theirs to resolve. If the BT is not working the
unit is under full warranty and may be in need of repairs or replacement.

Acer - USA - Service and Support - Drivers
http://us.acer.com/ac/en/US/content/support

Acer - Community/Forums
http://community.acer.com/

Acer - Worldwide
http://www.acer.com/worldwide/

Some troubleshooting methods : ALL apply to Windows 10.

Read these :

Why isn't Windows finding my Bluetooth or other wireless device
http://windows.microsoft.com/en-au/windows-8/why-isnt-windows-finding-device

Device Advice
http://www.bluetooth.com/Pages/device-advice.aspx

Microsoft - Hardware and Drivers
http://windows.microsoft.com/en-us/windows/devices-drivers-help#hardware-drivers-help=windows-10&v1h=win8tab1

Why isn't Windows finding my device?
http://windows.microsoft.com/en-US/windows-8/why-isnt-windows-finding-device

What if a device isn't installed properly
http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly

BluetoothView is a small utility that runs in the background, and monitor the activity of Bluetooth devices around you. For each detected Bluetooth device, it displays the following information: Device Name, Bluetooth Address, Major Device Type, Minor Device Type, First Detection Time, Last Detection Time, and more. BluetoothView can also notify you when a new Bluetooth device is detected, by displaying a balloon in your taskbar or by playing a small beep sound. - FREE
http://www.nirsoft.net/utils/bluetooth_viewer.html

BluetoothCL is a small console application that dumps all current detected bluetooth devices into the standard output. For each Bluetooth device, the following information is displayed:  MAC Address, Name, Major Device Type, Minor Device Type, and optionally the company name of the device (if external file of MAC addresses - oui.txt is provided) - FREE
http://www.nirsoft.net/utils/bluetoothcl.html

BluetoothLogView is a small utility that monitors the activity of Bluetooth devices around you, and displays a log of Bluetooth devices on the main window. Every time that a new Bluetooth device arrives to your area and when the device leaves your area, a new log line is added with the following information: Device Name, Device Address, Event Time, Event Type ('Device Arrival' or 'Device Left'), Device Type, and the company that created the device.

BluetoothLogView also allows you to specify a description for every device (according to its  MAC address) that will appear under the 'Description' column. - FREE
http://www.nirsoft.net/utils/bluetooth_log_view.html

====================================================

Printing :

If you are trying to print in Edge Browser use CTRL + P or click the little 3 dots in
the top right corner (under the "X" then - Print.

As OEM the Printer Maker is responsible for the proper operation of the printer
and their supplied drivers. Check with the Printer Maker's Support, their on-line
documentation and drivers, and ask in their forums. 

Dell Support
http://support.dell.com/

Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more
http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

Dell Forums
http://en.community.dell.com/forums/

Dell PC Diagnostics
http://www.dell.com/support/Diagnostics/us/en/19/

Good chance you need to update or re-install the latest available driver.

================================================

Windows 10 - Fix printer problems <- Printer troubleshooter
http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

Windows 10 Support
http://windows.microsoft.com/en-us/windows-10/support

Hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.                

Rob Brown - Microsoft MVP - Windows Experience : Bicycle - Mark Twain said it right.
Answered
Files, folders, & storage 04/01/2016 5 Comment 181 views
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