Windows 10 System Error

Windows 10

Asked by: MatthewIsThisGuy

I tried to turn on my PC. Windows while turning on started updating my computer, after that my login-screen just blocked. So I restarted my PC, and from that point my PC when turning on just shows black screen with one white period on up-right corner.

I read something about it, and I need Windows10.ISO and convert it on my pendrive or something then install it on my pc. So I need a Windows10.ISO file from Microsoft, but i don't wan't to buy Windows, because when i bought my PC windows was on it. And please Microsoft send me this file, if needed I'll give you some screenshots. Fast working respond is the best respond :).

Answered by:


Thank you for posting your query on Microsoft Community forum.

We are sorry for the inconvenience you are facing in Windows 10.

I would suggest you to follow the below link prior to the issue with the suggestions by Sharath Srinivasa on Aug 7th 2015 which you are facing. Hope it helps.
Refer: http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/black-screen-after-upgrading-to-windows-10/cf3b4559-67d8-40e0-9cf2-ebf4528e1e78

I would also suggest to refer the below link and check how to create a Windows 10 installation ISO on a Disk/USB.

Windows 10 installation disc/USB by creating a Media Creation Tool: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

Note: If you have already upgraded to the Windows 10 from a previous genuine windows and if it’s activated then there is no need of buying/purchasing the Windows 10 again.

Keep us informed for any further queries. We are glad to help you. 

Thank you
Microsoft Community
Files, folders, & storage 19/10/2015 0 Comment 91 views

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