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Creative ChatMax HS-720 Headset is not working

Windows 7

Asked
Asked by: TheHardCore

Original title: Creative ChatMax HS-720 Headset

My headset is not delivering sound. The microphone works just fine, but there is no sound coming through. It is set as my default device and I have tried it on other computers and no sound is delivered! Can this be a hardware issue or could it be fixed with the click of a button? How can I get sound to work?


I have a windows 7 and the driver is installed. 

Thank you!

Answered
Answered by: Vinod N

Hi,

1)       Did you make any changes to the computer before the issue occurred?

2)       Does the headset get detected in Device Manager?

3)       Are you getting any error message?

 

 

I would suggest you to try the steps provided below and check if it helps.

 

Method 1: Try to run the hardware troubleshooter and check what the issue is and fix it accordingly.

Follow the link given below open hardware troubleshooter.

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

 

Method 2:  If the issue persists then try updating the latest drivers for your sound card and check if it helps, here is the link:
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

 

If the issue persists then try to keep in touch with the Creative support.

http://support.creative.com/Products/product_list.aspx?catID=437&CatName=Headphones+%26+Headsets

 

Hope this information is helpful.

 

Answered
Hardware and drivers 16/09/2015 0 Comment 123 views
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