Driver Update Will Not Allow Restart

Windows 7

Asked by: R. Lee

I recently went from Vista Business 32 bit to 7 Ultimate 64 bit.  Device manager detects my graphic adapter as a generic VGA adapter.  Prior to installing to 7 Ultimate graphics were through nvidia 9M series (box is Samsung P560 notebook).  In trying to update nvidia driver the installation fails when the system restarts.  The system then goes through the System Repair and Recovery.  Happens everytime.  Help direct me.

Answered by: Chris - Support Engineer

Hi Lee,

I suggest temporarily disabling your security software to see if it's causing a conflict with he driver install.

Microsoft Answers Support Engineer
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Update & recovery 17/09/2015 0 Comment 105 views

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