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enter network credentials

Windows 7

Asked
Asked by: CHRISPY_620

On Windows 8.1 I have a home computer (ASUS tower) running 64 bit and I am being asked to 'enter notwork credentials' ?? After using Microsoft and Youtube I have tried all avenues to correct this problem with no satisfactory results. (1) under control panel & manage credentials, I am unable to change the password. The new password disappears as soon as I leave the page. The new password will NOT stick and reverts back to the old password, and I have no idea what it is, because I don't remember ever setting it up. (2) I've tried to turn-off the password sharing under networking & sharing, that also will not save and reverts back to "turn on password sharing" as soon as I leave the page??? The 'enter network credentials' box pops up any time I try to access an external hard drive, called Seagate.
Answered
Performance 10/01/2017 0 Comment 10 views
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