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Internet Disconnects, Still Connected to Router

Windows 7

Asked
Asked by: Will_Bus

I've been having trouble over the past few weeks with my internet. I have an HP Notebook 15ay191ms, and recently the internet has been cutting out at odd intervals, sometimes even every 3 or 4 minutes. 

During these "outtages", the wifi icon still displays full bars, and troubleshooting often says that nothing is wrong. Trying to load pages in Chrome results in very long loading times, as well as a variety of errors telling me that the connection was reset, DNS wasn't found, etc.

When I try to ping google, it results in "Request Timed Out" for all 4 packets, but if I wait for the outtage to pass, it'll ping as normal.

I don't have an ethernet cord to check the wired connection, but it's only my laptop that's having these issues so I think the problem is on my end

Things I've tried to resolve this:

  • Uninstalling/Reinstalling Wifi Adapter
  • Updating Adapter Driver
  • Turning off "Turn this device off to save power" in Device Manager
  • Rolling Back Adapter Driver
  • Restarting, about a dozen times
  • Ipconfig /release, /renew
  • Flushing the DNS
  • "Obtain DNS Server Address Automatically", as well as changing it to Google's DNS
  • Changing Wifi Modes to/from b/g/n
  • Clearing Cache/History/Temp Files
  • Turning off all firewalls and antiviruses
  • Unplugging/Resetting the Modem and Router

Here is my ipconfig /all for when things are working fine:


Windows IP Configuration

   Host Name . . . . . . . . . . . . : LAPTOP-6ENE0KS9
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller #2
   Physical Address. . . . . . . . . : C8-D3-FF-91-B4-D8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 96-E9-79-CB-94-FD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 94-E9-79-CB-94-FD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:80:c100:67c4:f172:46b3:3a2e:290c(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:80:c100:67c4:546d:1666:a32f:c289(Preferred)
   Link-local IPv6 Address . . . . . : fe80::f172:46b3:3a2e:290c%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.106(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, January 9, 2017 8:17:34 PM
   Lease Expires . . . . . . . . . . : Monday, January 9, 2017 10:35:37 PM
   Default Gateway . . . . . . . . . : fe80::c6e9:84ff:fef3:971e%3
                                       192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 60090745
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-99-0D-CE-C8-D3-FF-91-B4-D8
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 94-E9-79-CB-94-FE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{203EF05C-7FBD-4B30-A1B9-045EAA6F4D2F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:30bc:2232:b6f5:1757(Preferred)
   Link-local IPv6 Address . . . . . : fe80::30bc:2232:b6f5:1757%11(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 369098752
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-99-0D-CE-C8-D3-FF-91-B4-D8
   NetBIOS over Tcpip. . . . . . . . : Disabled

And here is the ipconfig /all when things aren't working:



Windows IP Configuration

   Host Name . . . . . . . . . . . . : LAPTOP-6ENE0KS9
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller #2
   Physical Address. . . . . . . . . : C8-D3-FF-91-B4-D8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 96-E9-79-CB-94-FD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 94-E9-79-CB-94-FD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:80:c100:67c4:f172:46b3:3a2e:290c(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:80:c100:67c4:546d:1666:a32f:c289(Preferred)
   Link-local IPv6 Address . . . . . : fe80::f172:46b3:3a2e:290c%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.106(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, January 9, 2017 8:17:35 PM
   Lease Expires . . . . . . . . . . : Monday, January 9, 2017 10:35:37 PM
   Default Gateway . . . . . . . . . : fe80::c6e9:84ff:fef3:971e%3
                                       192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 60090745
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-99-0D-CE-C8-D3-FF-91-B4-D8
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 94-E9-79-CB-94-FE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{203EF05C-7FBD-4B30-A1B9-045EAA6F4D2F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:30bc:2232:b6f5:1757(Preferred)
   Link-local IPv6 Address . . . . . : fe80::30bc:2232:b6f5:1757%11(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 369098752
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-99-0D-CE-C8-D3-FF-91-B4-D8
   NetBIOS over Tcpip. . . . . . . . : Disabled

If anyone knows what is going on, I'd really appreciate the help.

Thanks!

Answered
Search, touch and mouse 10/01/2017 0 Comment 14 views
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