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Windows 10 Update

Windows 8.1

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070422) This is the error I am receiving, I'm seeing this error on several computers that I manage and on every machine when I check windows services, windows update is disabled. The option to enable or start is greyed out. I've tried running the windows update troubleshooter with no luck. Any thoughts?

Answered
Other Windows apps 18/01/2017 0 Comments 4 views

How do I get Groove to play an album in order on the Xbox?

Windows 8.1

I can't find anything to indicate that I turned on "shuffle". My album is set to order by song number, and it looks correct in that view, but as soon as I select "play all", it starts to shuffle. I even built a playlist to put them in order, but it shuffles that, too. Is shuffle the only option? If so, can we get the option to listen in order or please add an Amazon Music app to Xbox?

Answered
Windows Store 17/01/2017 0 Comments 4 views

Pictogram

Windows 8.1

Ik heb onlangs Windows 10 ISO aangekocht en gedownload. Het pictogram op mijn computer wordt echter niet GROEN (betekent veilig en beschermd) maar blijft ORANJE (status: mogelijk niet beschermd). Hoe krijg ik het voor elkaar om mijn computer beschermd te krijgen met een GROEN pictogram?

Answered
Search, touch and mouse 17/01/2017 0 Comments 3 views

Laptop keeps installing home when I want pro oem

Windows 8.1

I have just been given a laptop that had Windows 10 Home on it. Now I have new Windows 10 pro oem key that I am attempting to install. However at no point does it allow me to enter the key and automatically activates it as 10 home. I have uninstalled the home key with slmgr /dlv . Also have gone as far as to pull the hhd and do a full format via another pc. Thats when I noticed that even with no hhd it still had some sort of built in windows repair. Although the windows repair failed due to missing files. I tried editing the image but to add a edition id and pid.txt but i did something wrong and that image didn't work. Help Laptop model Toshiba C55Dt-A5306

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Windows Store 17/01/2017 0 Comments 3 views

Main taskbar on monitor 1 when it is not the primary monitor

Windows 8.1

Hi I have a Surface Pro 4 and the Surface's screen monitor 1, i also have it hooked up to 2 other monitors (monitor 2 & 3). In the display settings have monitor 2 as my primary monitor but the main taskbar, the one with the notification area, action center etc is on the Surface's screen. I have tried to change the primary monitor setting to the surface and back again and the taskbar move over but then flashes, like explorer has restarted and then it is back on to the Surface. I have also tried setting monitor 3 as the primary but still the same result I have not installed any new drivers, programs etc... and i have seen this problem before but changing the primary monitor worked then. Thanks! Ciáron

Answered
Other Windows apps 17/01/2017 0 Comments 4 views

Win 10 IPV4 name resolution intermittently dropping

Windows 8.1

I have a Win 10 box on my office network that will intermittently lose its ability to resolve IPV4 names. When the issue occurs the user can not get to any external internet website. I have narrowed the issue down to some type of networking issue on the Win 10 box, but can not figure out what it might be, or what my next diagnostic steps should be. Here is what diagnosis I have tried. 1. Ruled out ISP issue, as all other computers in our small office have internet connection when this issue occurs on this box. 2. Ruled out internal LAN DNS issue, as all boxes receive their DNS and DHCP configuration via dnsmasq. Checked and compared this box with others in the office and there is no significant difference. 3. Compared routing table and arp cache with other working boxes and found no significant difference between them. Symptoms when the issue is present: a. Ping external web site by name. *Does not work.* C:WINDOWSsystem32>ping meridianenv.com Ping request could not find host meridianenv.com. Please check the name and try again. This site is known to be up and responding at the time of this check. b. Ping external web site by IPV4 address. *Works.* C:WINDOWSsystem32>ping 66.160.145.21 Pinging 66.160.145.21 with 32 bytes of data: Reply from 66.160.145.21: bytes=32 time=26ms TTL=54 Ran this test immediately back to back with the previous test. Then immediately reran the previous test and the result was the same as above. c. Ping to another internal LAN box by name. *Works*, but responds with IPV6 instead of IPV4. C:WINDOWSsystem32>ping jab-prec3610 Pinging jab-prec3610 [fe80::28f1:3c0b:c6a8:91ea%3] with 32 bytes of data: Reply from fe80::28f1:3c0b:c6a8:91ea%3: time<1ms d. Ping to another internal LAN box by IPV4 number. *Works.* This is the same box as immediately above. C:WINDOWSsystem32>ping 192.168.112.101 Pinging 192.168.112.101 with 32 bytes of data: Reply from 192.168.112.101: bytes=32 time<1ms TTL=128 e. Ping from another internal LAN box, back to the problem box, by name. *Works.* C:Usersjeffb>ping acct-opti5040 Pinging acct-opti5040.mei.lan [192.168.112.108] with 32 bytes of data: Reply from 192.168.112.108: bytes=32 time<1ms TTL=128 f. Ping from another internal LAN box, back to the problem box, by IPV4 address. *Works.* C:Usersjeffb>ping 192.168.112.108 Pinging 192.168.112.108 with 32 bytes of data: Reply from 192.168.112.108: bytes=32 time<1ms TTL=128 When the box is working properly I reran these same tests, and the following two results changed (items *a* and *c* above). a. Ping external web site by name. *Works.* C:WINDOWSsystem32>ping meridianenv.com Pinging meridianenv.com [66.160.145.21] with 32 bytes of data: Reply from 66.160.145.21: bytes=32 time=33ms TTL=54 c. Ping to another internal LAN box by name. *Works* and returns with IPV4 info. C:WINDOWSsystem32>ping jab-prec3610 Pinging jab-prec3610.mei.lan [192.168.112.101] with 32 bytes of data: Reply from 192.168.112.101: bytes=32 time<1ms TTL=128 Other things I have tried: 1. Flush the Windows DNS cache. Did not fix the issue. C:WINDOWSsystem32>ipconfig /flushdns Windows IP Configuration Successfully flushed the DNS Resolver Cache. 2. Reset the IPV4 interface. C:WINDOWSsystem32>netsh int ipv4 reset reset.log Resetting Interface, OK! Resetting Unicast Address, OK! Resetting Neighbor, OK! Resetting Path, OK! Resetting , failed. Access is denied. Restart the computer to complete this action. Not sure if this is successful, as it says resetting failed and access is denied. Then it states that it requires a reboot to take effect. While resetting the interface and rebooting the system may temporarily resolve the issue it is impossible to tell if the resolution is a result of the reset or the reboot. Since the system has been rebooted each day, this does not appear to be a solution to the issue. 3. Reset the IPV6 interface. C:WINDOWSsystem32>netsh int ipv6 reset reset.log Resetting Interface, OK! Resetting Neighbor, OK! Resetting Path, OK! Resetting , failed. Access is denied. Resetting , OK! Resetting , OK! Restart the computer to complete this action. Same conclusion as with resetting the IPV4 interface above. This does not appear to be a solution to the issue. This issue does not occur with any of the other Windows boxes in the office (mostly Win 7, and one other Win10 box). When the issue happens, it may only occur for a minute or two, or may last for 10 plus minutes. I can not correlate when it happens, or when it fixes itself, to anything else happening on our network. I am looking for additional suggestions as to what might be causing this issue, diagnostic options, or what might fix it. Thanks for any assistance.

Answered
Windows Store 17/01/2017 0 Comments 3 views

Slow wifi on microsoft 640xl after upgrading to Windows 10

Windows 8.1

Recently I upgraded to windows 10 and from that time my internet on Wi-Fi is very slow. Network speed testing apps show a speed of 8mbps but even for downloading an image it takes few minutes. The same photo downloads in second on my other phone which is running on android. This issue has started from the time I upgraded. I have seen similar issue highlighted for pc but couldn't find one for phone with a solution. Please guide.

Answered
Update & recovery 17/01/2017 0 Comments 5 views

All Windows 10 Apps Corrupted

Windows 8.1

Hello, Microsoft Community! I am having persisting issues with my default apps in Windows 10. I spent multiple hours talking to technicians, but unfortunately, I ran out of time and the apps (mail, photos, calendar, etc...) are still not working. I have already tried reinstalling with powershell, creating a new user, and reinstalling Windows 10 twice. I am stuck on what to do next.

Answered
Search, touch and mouse 17/01/2017 0 Comments 3 views