Disappearing icons

Windows 8.1

Asked by: RayKanga85

Windows 10.   My wife and I have seperate accounts.   mine works perfectly, showing all icons on the screen.   My wife's shows no icons, just the name of the program, which seems to run alright when click on.   However, right click/properties displays nothing - no properties- nothing.

No viruses, seem to have run all the checks suggested, including sfc /scannow.   Got so frustrated that I have tried to set up a new account for my wife, under a different name, but this new account also shows no icons on the screen, so useless.   So, one account shows screen icons and displays properties of the file, the other account doesn't.

How do we get our icons back?

Desktop, Start & personalization 12/01/2017 0 Comment 9 views

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