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Windows 10 Enterprise - PCs unable to join the domain using Task Sequence (Potential issue is Hyper-V?)

Windows 8

Hi All, Reaching out for assistance on an issue that has been ongoing for the past 4 months. Infrastructure: Windows 10 Enterprise 1607 CBB Config Manager 1602 OSD using MDT latest version Issue: Windows 10 Image Task Sequence will work on any new PCs or existing PCs that had previous Windows 7 image loaded. On PCs that we have already imaged with the Windows 10 Image Task sequence, and we are re-imaging again, the PC fails to join the domain. We are using an answer file to join the domain. Earlier Troubleshooting: The logs for the failed domain join systems all say the same thing...relating to time Sync, but this is not the issue. The image in all the other scenarios work just fine, it's only re-images on the WIn10 Task Sequence that does not work. We are now looking into Hyper-V potentially causing the issue. We have BIOS settings to enable Virtualization and also enable in the WIM the Hyper V settings in the 1607 image. However we created the WIM using a VM, and the Hyper-V Hypervisor does not get enabled if the WIM is created using a VM. We also tested creating the WIM with a Physical PC and confirmed that both Hyper-V Hypervisor and Hyper V services are enabled, however this still did not fix the issue. Is anyone experiencing issues like this regarding PCs joining the domain for Windows 10 1607 build in the enterprise using OSD? Thanks

Answered
Accessibility & ease of access 18/01/2017 0 Comments 3 views

Windows Update KB3212646 Failed, Error Code 8000FFFF, Windows 7

Windows 8

Hello, I have a Windows 7 Pro computer that is having trouble installing KB3212646 resulting in error message Error Code 8000FFFF. To this point I have: - downloaded KB3212646 package from Microsoft Catalog, turned off wireless nic, turned off anti-virus, and installed package manually resulting in the same 8000FFFF error. - ran sfc /scannow resulting in no errors - Ran the Windows Update Troubleshooter which results in: Any suggestions on the resolution would be appreciated. Thank You, Pat

Answered
Accessibility & ease of access 17/01/2017 0 Comments 6 views

Microsoft windows immersive shell and audio problems

Windows 8

Hello, I work online and use chrome to access a website that often crashes due to flash issues. I think this is connected because it only happens when I'm using this website and also doing a videochat integrated into the webpage. The video and audio will be working fine and suddenly the audio cuts out on both ends. The only thing to fix it is restarting the computer. I've run the reimage ptrogram that's supposed to scan for corrupted files among other things and Microsoft-windows-immersive-shell is shown as having crashed at the time that the audio cuts out. What can I do about this? Restarting the computer isn't an option as my work won't permit it. I've updated windows 10 but this happens everyday.

Answered
Accessibility & ease of access 17/01/2017 0 Comments 2 views

Connected to ethernet but Windows not totally convinced

Windows 8

I've called the Microsoft helpline but unfortunately they were unable to resolve the issue. Earlier today the pc crashed and needed rebooting. OS Build is 14393.693 if that is of any use. After that, the symptoms were that Microsoft Edge could not connect to the internet and neither could Microsoft Store. Spotify and Steam were both able to, and the network icon showed an ok connection (Ethernet). I called the support line and got as far as clearing the cache and disabling all non-Microsoft services before they were stumped. Since then, I've reset the network adapter and now have fully functioning internet connections... except Windows doesn't think so. It doesn't think it is connected to a network at all. Edge and Store both work of course. Going to Network & Internet settings brings up the Network Status screen that tells me I'm not connected to a network. Changing to the Ethernet screen shows Ethernet connected. How can I convince Windows that it is connected to a network? It doesn't show up at all in Network & Sharing Centre, and the troubleshooter has no idea there is a problem.

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Accessibility & ease of access 17/01/2017 0 Comments 2 views

Windows 10

Windows 8

Recently Windows10 would not boot. After a number of attempts I was advised that my PC needed "refreshing". After this lengthy process was completed I found that Windows Live Mail had been deleted, along with specific files containing retained emails. Is it possible to retrieve Live Mail together with files? If possible reply to *** Email address is removed for privacy ***

Answered
Accessibility & ease of access 17/01/2017 0 Comments 3 views

Is it Windows 10, my Toshiba laptop or me?

Windows 8

As I'm typing, generally in Outlook, my laptop changes the view percentage. It will suddenly go great big or teeny tiny without me touching a thing except typing text. And, often times in other app's as well, it will put the new text somewhere else within my document. AND, it changes the page orientation also! Well, I found a short cut for the orientation problem so that's not nearly as unnerving as it was. But this zooming in and out and putting text wherever it feels like it is driving me nuts. Assuming it was a problem with the laptop, I tried contacting Toshiba. They seemingly make that impossible to do. So, I'm left wondering if it's a problem with Windows, Toshiba or me. Any help would sure be appreciated. Otherwise keep checking outside my place; some day you may find this laptop laying, tossed in a snow bank Oh, and I don't seem to have these problems on my desktop, which is running Windows 8. But then, I don't use it as much either.

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Accessibility & ease of access 17/01/2017 0 Comments 2 views

Viable workaround for Windows 10 scaling problems

Windows 8

Hello, it's 16 days since I changed my notebook for a new one with high pixels density. It's 16 days that I am delivering hatred where I go. I am very sorry for that but it's true and it emphasizes how big the problem is. The reason behind all of this is Windows 10 scaling problems detaily explained in following articles: https://blogs.technet.microsoft.com/askcore/2016/08/16/display-scaling-changes-for-the-windows-10-anniversary-update/https://blogs.windows.com/buildingapps/2016/10/24/high-dpi-scaling-improvements-for-desktop-applications-and-mixed-mode-dpi-scaling-in-the-windows-10-anniversary-update/#TqmI1BOBZ1I4MZ1G.97 I am thankful to Microsoft for thorough explanation. However, it is half a year since those problems were acknowledge and there is simply nothing (visible for me as a customer) that was done to fix the problems. I understand point from first referenced article that the applications are the ones that need to update their behavior. However, there is few even better points in the discussions below, not addressed by anyone from Microsoft. The real victim here is the user. I as a power user should have all the rights to manage how my applications are behaving. Please, if there is no solution yet, could you deliver workarounds as: - ability to specify scaling level - per running app (yes, we would need to change that every time we would change the screen), - ability to force scaling level refresh after being docked out of external monitor. Is it possible to deliver these workarounds? Or is the global fix ready and will be shipped in following days or weeks? Thank you, Regards, Martin

Answered
Accessibility & ease of access 17/01/2017 0 Comments 2 views

Missing password box on login screen

Windows 8

Hello, I have been trying to login to my Windows 10 Pro laptop since last night. When I turn the computer on the image slides up and I can see the Power Button, Ease of Access Button, and the Internet Access Button, but I cannot see my username or the box to enter my password/pin. After 15 or so seconds the image fades back to the clock and date screen. So far I have tried the following: To boot into safe mode- Shift+Restart from login screen fails to enter safe mode Perform a hard restart- No change Reset Optimized Defaults in BIOS- No change Boot and hold F9- Laptop fails to interrupt the boot for F9, even though F2 works for BIOS. I do not have an external drive to boot from. Does anyone have other suggestions? Thank you.

Answered
Accessibility & ease of access 17/01/2017 0 Comments 2 views

Unable to create a Windows 10 System Repair Disk

Windows 8

How do I restore or replace the information needed to create a Windows 10 system repair disk for my laptop? At first I couldn't create a system image due to insufficient space to create a shadow copy on one or more of my laptop drive volumes. I identified a volume that had 5% of unused space and ran into more difficulties trying to expand the volume. Long long story short, I got the system image backup to work, but inadvertently lost my hidden recovery partition, so now I'm not able to create a repair disk DVD/CD. I get a message saying some of the files are missing. Anyone know how to restore this partition or obtain a download for a Windows 10 bootable repair disk?

Answered
Accessibility & ease of access 17/01/2017 0 Comments 2 views