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Messages will not sync on my new device

Windows RT 8.1

4 days ago, I got a Lumia 950 XL coming from a Lumia 1520. Since getting it, it looks beautiful. It works beautifully EXCEPT syncing past info. I had some huge issues syncing contacts but finally figured that out by deleting my accounts and then readding them. However, one thing that has yet to sync are my text messages. They synced a few text messages that are two years old, but everything in between is still missing. How to get all of my text messages to sync? I've tried to use "Transfer my Data" but it did not work. What is the solution? Has any one else experienced this?

Answered
Windows Store Today, 05:32 0 Comments 2 views

8.1 Not updating? Help please

Windows RT 8.1

How the h*ck do you update Windows 8.1 the last update is KB2937592? This computer Lenovo G500 64x is used by a senior who had been ill most of the year - seems like a big chuck of updates are non-existent. Lenovo website links to dead ends on Microsoft - I need to install Microsoft.NET to update on the ONE patch I found on Lenovo - downloaded Microsoft.NET 4.5.2 but even that will not install. Did a refresh and still doesn't seem to not move - tried the update downloader still no luck....this is ridiculous. Yes, I know they now do updates monthly - YEAH.... just like my period...now I am going to get PCMS as well as PMS. I'm trying to explain in expletives to an 82 year old how a company as reputable as Microsoft can screw up so badly. Shame on them. Would upgrading to 8.1 PRO help and where can I find it? Apparently this PC cannot upgrade to 10.

Answered
Windows Store Today, 03:01 0 Comments 2 views

Digital Piano - Unknown USB Device (Device Descriptor Request Failed / Set Address Failed)

Windows RT 8.1

I can't connect a casio digital piano to a windows 10 desktop. The driver is within the digital piano and is supposed to be installed upon connection. The error message I get in device manager sometimes is "Unknown USB Device (Device descriptor request failed)" and sometimes is "Unknown USB Device (Set Address Failed)". I tried to uninstall the device and reinstall it, but it doesn't work. I also tried to update BIOS, but it still doesn't work. During the failing connection, I get 4 events in event viewer: Event 420: (This happens as I uninstall the device in device manager) Device USBVID_0000&PID_00025&15C311E1&0&5 was deleted. Class Guid: {36fc9e60-c465-11cf-8056-444553540000} Event 400: Device USBVID_0000&PID_00025&15c311e1&0&5 was configured. Driver Name: usb.inf Class Guid: {36fc9e60-c465-11cf-8056-444553540000} Driver Date: 06/21/2006 Driver Version: 10.0.14393.0 Driver Provider: Microsoft Driver Section: BADDEVICE.Dev.NT Driver Rank: 0xFF0000 Matching Device Id: USBDEVICE_DESCRIPTOR_FAILURE Outranked Drivers: usb.inf:USBDEVICE_DESCRIPTOR_FAILURE:00FF2000 Device Updated: false Parent Device: USBROOT_HUB304&1ed8c4ae&0&0 Sometimes event 411: (this is when "Device Descriptor Request Failed" is shown) Device USBVID_0000&PID_00025&15c311e1&0&5 had a problem starting. Driver Name: usb.inf Class Guid: {36fc9e60-c465-11cf-8056-444553540000} Service: Lower Filters: Upper Filters: Problem: 0x2B Problem Status: 0x0 And sometimes event 410: ( this is when "Set Address Failed" is shown) Device USBVID_0000&PID_00025&15c311e1&0&5 was started. Driver Name: usb.inf Class Guid: {36fc9e60-c465-11cf-8056-444553540000} Service: Lower Filters: Upper Filters: The digital piano can successfully connect to another windows 10 x64 laptop. During the successful connection, I also get 4 events: Event 430: Device USBVID_07CF&PID_6803&MI_007&307c0135&1&0000 requires further installation. Event 441: Device USBVID_07CF&PID_6803&MI_007&307c0135&1&0000 could not be migrated. Last Device Instance Id: HDAUDIOFUNC_01&VEN_10DE&DEV_0040&SUBSYS_10438432&REV_10015&21611EBD&0&0001 Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318} Location Path: Migration Rank: 0xF000FFFFFFFFF122 Present: false Status: 0xC0000719 Event 20003 Driver Management has concluded the process to add Service usbaudio for Device Instance ID USBVID_07CF&PID_6803&MI_007&307C0135&1&0000 with the following status: 0. And event 20001 Driver Management concluded the process to install driver wdma_usb.inf_amd64_134cb113911feba4wdma_usb.inf for Device Instance ID USBVID_07CF&PID_6803&MI_007&307C0135&1&0000 with the following status: 0x0. I'll appreciate any suggestions on it. Thanks!

Answered
Windows Store Yesterday, 22:20 0 Comments 1 views

Media image file Win 8.1 64 bit

Windows RT 8.1

Once more I'm going to got through a problem that has been plaguing me for over 4 weeks straight now since a total crash of my computer! My computer is an HP 110/210 energy star it was pre-loaded with the OEM 8.1 64 bit operating system,now when I got this computer there were 2 image files to be burned to SD or thumb drive what have you I burned these files and have them stored. One of the image files was titled media image files I would like to know exactly what this is,I am assuming that this image included the tiles that were pre-loaded on the PC at the factory. If this is so then this would answer a question that countless people had after downloading Win 10,that question was where did all my start menu tiles go!? When I downloaded Win 10 in early August of 2015 my start menu tiles also disappeared 4 days after running Win 10 I waited and waited to see what the problem was after close to three weeks there seemed no answer to this mystery of the missing start menu tiles so I returned to win 8.1. When I restored win 8.1 I did not use the image file I had burned to a thumb drive apparently microsoft just decided to use the saved image file that was stored on another partition on my hard drive. I revert back to win 8.1 from win 10 in September of 2015 because honestly I don't like win 10 the fact is you have less control over your computer with win 10. So what I need to know with the problems that I've had here,am I right in assuming that this media image file contains the start menus tiles for my O.S. as at this point I see that I am going to have to reformat the hard drive re-partition the hard drive and load win 8.1 from the original image burn I made on a thumb drive the day I got this PC.

Answered
Windows Store Yesterday, 21:54 0 Comments 1 views

Computer repair

Windows RT 8.1

So if I have a computer that is giving me trouble. Blue Screen death. Can I purchase a new mother board with processor and still maintain my Windows 10 license? If not can I replace just the processor without having to purchase a new copy of Windows 10? I really don't want to purchase a new computer just repair my old one.

Answered
Windows Store Yesterday, 19:52 0 Comments 1 views

PC running out of memory

Windows RT 8.1

Hi, since the last update I am getting error messages telling me my PC is running out of memory and I need to close some programs. I am not running any more programs then I have always been running, so something somewhere is not right with that update. Any ideas what the issue could be? Thanks.

Answered
Windows Store Yesterday, 18:21 0 Comments 1 views

Clipboard extender

Windows RT 8.1

I have recently (and foolishly, it turns out) downloaded and installed a clipboard extender called Ditto. It does not work. The program won't even open. I am now unable to uninstall the software because Windows Uninstall claims that a Ditto process is running and I must close the process before Uninstall can proceed. Task Manager does not show that Ditto is running. From what I've read elsewhere, it seems that there is no way to close Ditto and thus no way to uninstall it. Do you know of any way to uninstall Ditto? My OS is Windows 10. Thank you.

Answered
Windows Store Yesterday, 18:20 0 Comments 1 views

Microsoft Edge

Windows RT 8.1

Hi, I have Windows 10 & am having problems with Microsoft Edge. Each time I try to open a document I have to try at least 3 or 4 times or sometimes up to 12-15 times before it will open. Problem is getting worse. Any suggestions? Tony

Answered
Windows Store Yesterday, 15:40 0 Comments 1 views

Windows 10 Pro Bitlocker

Windows RT 8.1

I am trying to turn on Bitlocker Drive Encryption for my Windows 10 Pro, but it keeps giving me the following message: this device can't use a trusted platform module. your administrator must set the 'allow bitlocker without compatible TPM' option in the 'require additional authentication at startup' policy for OS volumes. I am already running as system administrator, but not sure where to go from here. If someone could help point me in the right direction, it would be most appreciated.

Answered
Windows Store Yesterday, 12:55 0 Comments 1 views

Control Panel and settings not working PLEASE HELP!!!

Windows RT 8.1

I have 2 problems sadly. I am running windows 10 home. First Problem: Control Panel- every time I open it it says "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" (I'm the system admin). Settings- I click on it and it shows the window very briefly like a flash then it disappears. I have tried doing regedit and deleted NoControlPanel from HKCU and LocalMachine so i dont know what to do next

Answered
Windows Store Yesterday, 12:15 0 Comments 1 views

Windows 10 will no longer let me use my pin

Windows RT 8.1

For some reason my windows 10 computer will no longer give me the option to enter a pin to sign in. It only allows me the option to enter a password. I'm not sure what happened. I would prefer to use the pin over the password, but that isn't a choice anymore when I go to the sign in screen. How do I get it to give me the option of entering a pin again?

Answered
Windows Store Yesterday, 10:25 0 Comments 1 views