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Microsoft Edge

Windows RT

Please explain why we cannot access websites that we have saved to "favorites" with Edge??? I tried following the directions in the forums. I watched videos and wasn't able to find one that is even similar to what I am running into. I don't have a "star" at the top left of my screen. Of the dozens of websites I've been saving to favorites, I can only seem to access one. Please provide clear instructions for how to save a webpage on this browser, and then access it again. I don't understand how your corporation can even release a piece of software with a problem like this. I really really really want to love you Microsoft. I was a Windows phone guy for years and I defended everything about it, even when it failed or fell short of the competition. I've been repeatedly let down by your products. I am disgusted at what your company leadership did to Nokia in Finland, and I am becoming disgusted with the product quality issues and flaws that exist with basic functionality on your software. Please stop asking "focus groups" or "think tanks" what to do, and go out and ask real people, who use your stuff every day, what they want and how you could make your products better. People don't like iPhones more than Windows phones because they are sexy or because they work faster or "better", they like iPhones because they are RELIABLE for basic functionality. They really do "just work." We liked Windows 7 because it was familiar and RELIABLE. Windows 8 was an absolute disaster, and nobody needs to look back. Windows 10 has been a significant step in the right direction, but stuff like this browser issue is just ridiculous. We live in the 21st century, and in a decade, private companies will have people living on Mars, and those people with be creating and surfing their own internet. Get your web browser (a basic, essential, CRITICAL piece of software in this day and age) up with the times and get it to work properly. Get your phones some decent apps that people actually want, and seamless integration across the board. I don't want to go to Linux, but I will if this just keeps getting worse. You guys can do better. Please start today. Sincerely, Lifelong Microsoft and Windows Fan and Supporter

Answered
Email and communications 19/01/2017 0 Comments 3 views

DVD/CD-ROM drives not working - Windows 10

Windows RT

Can anyone help me on this - Windows 10 my DVD/CD-ROM drives no longer works HL-DT-ST DVDRAM GT30F SATA cdRom drives Device Status Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) I upgraded from Windows 7 to Windows 10. I hope someone can help correct this problem.

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Email and communications 19/01/2017 0 Comments 1 views

Windows 10 Taskbar

Windows RT

The power icon has gone missing from the task bar on my laptop. I have attempted to resolve the problem by right-clicking the task bar and selecting "Settings" then "Select which icons appear on the task bar". The "Power" icon is on, although the icon is missing from the blue box. From "Settings", I've also selected "Turn system icons on or off". Here, the power icon is in the blue box, and it's turned on, but the switch is gray and can't be clicked. I am looking for a way to get the power icon back on my task bar where it belongs.

Answered
Email and communications 18/01/2017 0 Comments 2 views

Windows Media Player NOT working!!!

Windows RT

Latest windows "critical" update (11th January 2017) has corrupted my Windows Media Player. Can NO longer play my music files! Error msg:- Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct. Unable to find a solution without major sound distortion ... end up having to restore Windows back to the "critical" update. VICIOUS CIRCLE?!?!?!

Answered
Email and communications 14/01/2017 0 Comments 7 views