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Windows 10 Anniversary Update Causing Random Display Problem

Windows RT

HP Envy 15 Laptop Model: 15z-j100 Laptop came OEM configured with Windows 8.1. The computer worked flawlessly as purchased. Upgraded to Windows 10 when it became available. Again, the laptop performed flawlessly - no issues. This summer (2016) the Windows 10 Anniversary update was pushed and since then I have had this problem. At random times, maybe once or twice every few hours of use, the display blanks for just a few seconds, 4 times. This is consistent. Also, each time the screen blanks off, when it comes back on, there is an accompanying Windows "notification" tone. The last time the screen blanks, it is for a few additional seconds and the accompanying notification tone is different than the other three times. It is not auto-booting, just momentarily blanking and then returning to the normal display. I can pick right up where I left off. The whole event takes less than a minute. This mode of malfunction is identical every time. I have not found any satisfactory solutions online, have inquired at HP (they don't want to help since it isn't the OEM installed OS), and have just dealt with it until now. Recently, it seems to be occurring more frequently and I am concerned since this is my primary computer for college. I believe there is an issue with the Anniversary update, but I hate to roll back to the original Windows 10 release and lose all of the security updates as well. Help?!

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Other Windows apps Yesterday, 22:37 0 Comments 2 views

Win10 Activation after hardware upgrade broken

Windows RT

I just upgraded my computer, motherboard, cpu, ram, that had previously used Win10 Pro free update from Win7 pro. I understand that major changes have been made, but even after attempting the troubleshoot activation option and selecting the new hardware option Windows fails to connect to the authentication server. Is there a way around this broken dialogue?

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Other Windows apps Yesterday, 22:02 0 Comments 2 views

Gaming FPS drops dramatically after installing Visual Studio

Windows RT

The other day, I installed Visual Studio Community. After restarting, I went to play Battlefield 1. The framerate that I usually get is around 50+, but now it is about half, hovering in the 20's. I did some research and found that I am not the only person that has had this issue. There does seem to be some common themes. All the instances were on AMD processors (mostly Athlon/Phenom era) running Windows 8 or higher. This has been going on for a few years it seems, so I doubt that a fix is available. My crazy theory is that the older AMD processors lack one of the instruction sets (probably AVX) that Visual Studio uses to emulate Android/IOS devices. So, on older processors, the VS installer replaces some Windows system files to compensate and mimic the missing optimizations to work properly. The side-effect is that windows reports this instruction set as existing and games now think that the CPU optimization is available attempting to utilize it, but since it is software emulated, it makes the game run more inefficiently than before. My PC: AMD Phenom 1090T X6 R9 280X 8GB Ram Windows 10 Here are some links to people who have experience the same thing: A: https://linustechtips.com/main/topic/639918-windows-10-low-fps/?page=2 B: http://forum.worldoftanks.eu/index.php?/topic/554232-massive-fps-drops/ C: https://steamcommunity.com/app/730/discussions/0/496879865897785878/ D: https://www.reddit.com/r/ffxiv/comments/38voh0/suddenly_very_bad_fps/ E: https://connect.microsoft.com/VisualStudio/feedback/details/1100872/poor-performance-in-games-after-installing-visual-studio-community F: http://forums.steampowered.com/forums/showthread.php?t=3238108 G: https://forum-en.guildwars2.com/forum/support/support/Fps-drop-after-installing-visual-studio-2013 H: https://eu.battle.net/forums/en/wow/topic/17612991514 I: https://www.bleepingcomputer.com/forums/t/609180/why-are-these-games-lagging-on-my-build/ Thanks!

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Other Windows apps Yesterday, 20:14 0 Comments 2 views

DPC watchdog violation BSOD and loop and 0101101 Keyboard Stuck Key

Windows RT

Hello, thanks for any help in advance. I started up my computer today and it got stuck in a restart loop going back to DPC Watchdog Violation BSOD. The machine (Lenovo Z570, originally running Win7, now on Windows 10 64 home), made several attempts to self fix the problem, rolling back to previous versions etc but got stuck in a loop, saying it was unable to diagnose the problem etc. I made a few attempts at doing a hard restart and managed to get into safe mode once, but it didn't help me with anything. When it first switches on I got a 0101101 Keyboard Stuck Key message also and bleep. Somehow after about 3 hours I managed to get the machine to boot into windows. No Idea how. Intermittently the keyboard on the laptop locks on the q button, if I press another button like an arrow key it stops. I hardly use the the built in keyboard as I use it with an external wireless keyboard most of the time, its had no spillages and everything was working fine the previous day. I've since installed a a Lenovo update (Lenovo System Interface Foundation - 1.0.69.2) and ran checks for other updates, but nothing related to the keyboard. I also ran the dump files through WinDbg which identified i8042prt.sys as the likely suspect. Although this is the first time I used WInDbg so don't take my word for it. Any ideas on updating i8042prt.sys would be much welcome (if it is the cause). Have look on the lenovo site but nothing there. My dump files are here https://www.dropbox.com/s/dvym905rn2d9k93/dump%20files.rar?dl=0 I may now try a restart and see how it goes, but I need the machine to run my own business and as such its pretty critical for me to fix this. Thanks again.

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Other Windows apps Yesterday, 19:06 0 Comments 1 views

Windows 10 update bug, build 1607, 9/24/2016

Windows RT

When I try to update Windows 10 to build 1607, 9/24/2016, it stops. ************************************************************************ OpenOffice 4.1.1 Uninstall this app now because it isn't compatible with Windows 10. *********************************************************** 3 different Microsoft technicians have spent 15 hours trying to uninstall every bit (app, folder, file, register of OpenOffice 4.1.1). They even ran two special software's that clamed to have power uninstalling every bit of an installation. The went into regedit, they searched in Windows explorer, they ran the troubleshooter, they did a system restore back to 9/24/2016 and still get the same problem. I think a developer needs to go in and fix this bug. Does anyone have any ideas?

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Other Windows apps Yesterday, 17:25 0 Comments 1 views

Critical Error Your Start Menu isn't working.

Windows RT

Apparently this is a fairly well known issue. However, none of the fixes work. I am asked to Press Shift + Restart. There is not Power Button offered. It is impossible to select this option. Installing updates is impossible if they're already updated. The only fix to this is to reinstall Win10 or Reset Win10 using Advanced Options. Win Key + R, Type in ms-settings: then navigate to troubleshooting, reset windows. What I'm really interested in is the causes of this error, to stop it occurring again. In my instance, I installed SpyHunters, Reg Hunter, it then made changes to my registry which directly resulted in this critical error. I don't know what changes it made, I do have a backup and installing the backup does not fix the error. If anyone knows what would need to be deleted in your registry to cause this issue, please reply. It could be RegHunter is deleting the wrong registry entry, which seems obvious. I've asked Spyhunter for a refund. No point having a reg cleaner, that causes problems like this. The Spy Hunter software works great and gets rid of unwanted pups and puas etc.

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Other Windows apps Yesterday, 14:20 0 Comments 1 views

Email empty draft after auto-save

Windows RT

Hi, I have been writing an e-mail for something like 3 hours. During this time, it had automatically saved. I even wrote it in 2 different days, retrieved the draft from the Drafts folder and continued writing it. When I reached the end of it, I inserted a few attachments. I was waiting for the computer to load them and I went away from my computer for 5 minutes. When I got back, the app had shut down and, when I opened it again, surprise, the draft was completely empty. I was using the Mail App on my Windows 10 and writing a mail using my Gmail account. I already checked in the Gmail Drafts folder online but it's empty. In the Mail App, there still is a draft but it's empty. Please, tell me there's a way to retrieve it.

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Other Windows apps Yesterday, 13:30 0 Comments 1 views

Bluescreen for Bug Check Code 0x00000133 in Windows 10

Windows RT

Hello, I have been having an issue with a PC for awhile where daily, and frequently around the same time give or take an hour or two, will blue screen with the error DPC_WATCHDOG_VIOLATION. In an effort to look into it further I found the bug check code to be 0x00000133 and the files that seem to be causing the issue are hal.dll and ntoskrnl.exe. However I cannot figure out why, after looking into similar threads I tried uninstalling and reinstalling the newest graphics driver, or removing virtual drive software, but the crashes persist. https://1drv.ms/u/s!AsmBy1V9g8tja4dgTSs0GV7HsyY This is the link to the most recent minidump file that was created. The bug check code and files in question are the same for every minidump file created since the first crash. Any help is appreciated, Thank you.

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Other Windows apps Yesterday, 09:13 0 Comments 0 views

Windows 10 Clean Installation

Windows RT

Hi. I recently bought a laptop with preinstalled Windows 10 Home Single Language edition. There's a lot of preinstalled stuff and apps. I want to do a clean installation of Windows 10, but I'm not sure whether Windows will activate itself after installation. I don't have a product key as my laptop came with preactivated Windows. Need some guidance please. Thanks.

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Other Windows apps Yesterday, 04:01 0 Comments 0 views