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Windows Update high CPU and memory usage

Windows RT

Asked
Asked by: mike_coreit

Hi I have an issue that the Windows Update svchost.exe is using 100% CPU and 1.3GB virtual memory. This is affecting the performance of the machine.

I have tried renaming the C:WindowsSoftwareDistribution folder and it has re-created, but there is still the same issue.

Is there any way to resolve this?

I am using Windows 7 64-bit SP1. WindowsUpdate.log below:

2016-11-17    10:59:02:952    1476    13e4    Misc    ===========  Logging initialized (build: 7.6.7600.320, tz: -0000)  ===========
2016-11-17    10:59:02:968    1476    13e4    Misc      = Process: C:Windowssystem32svchost.exe
2016-11-17    10:59:02:968    1476    13e4    Misc      = Module: c:windowssystem32wuaueng.dll
2016-11-17    10:59:02:952    1476    13e4    Service    *************
2016-11-17    10:59:02:968    1476    13e4    Service    ** START **  Service: Service startup
2016-11-17    10:59:02:968    1476    13e4    Service    *********
2016-11-17    10:59:02:968    1476    13e4    Agent      * WU client version 7.6.7600.320
2016-11-17    10:59:02:968    1476    13e4    Agent      * Base directory: C:WindowsSoftwareDistribution
2016-11-17    10:59:02:983    1476    13e4    Agent      * Access type: No proxy
2016-11-17    10:59:02:983    1476    13e4    Agent      * Network state: Connected
2016-11-17    10:59:49:544    1476    13e4    Report    CWERReporter::Init succeeded
2016-11-17    10:59:49:544    1476    13e4    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
2016-11-17    10:59:49:544    1476    13e4    Agent      * Prerequisite roots succeeded.
2016-11-17    10:59:49:544    1476    13e4    Agent    ***********  Agent: Initializing global settings cache  ***********
2016-11-17    10:59:49:544    1476    13e4    Agent      * WSUS server:
2016-11-17    10:59:49:544    1476    13e4    Agent      * WSUS status server:
2016-11-17    10:59:49:544    1476    13e4    Agent      * Target group: (Unassigned Computers)
2016-11-17    10:59:49:544    1476    13e4    Agent      * Windows Update access disabled: No
2016-11-17    10:59:49:560    1476    13e4    DnldMgr    Download manager restoring 0 downloads
2016-11-17    10:59:49:560    1476    13e4    AU    ###########  AU: Initializing Automatic Updates  ###########
2016-11-17    10:59:49:560    1476    13e4    AU    AU setting next detection timeout to 2016-11-17 10:59:49
2016-11-17    10:59:49:560    1476    13e4    AU      # Approval type: Scheduled (User preference)
2016-11-17    10:59:49:560    1476    13e4    AU      # Scheduled install day/time: Every day at 3:00
2016-11-17    10:59:49:560    1476    13e4    AU      # Auto-install minor updates: Yes (User preference)
2016-11-17    10:59:49:560    1476    13e4    AU      # Will interact with non-admins (Non-admins are elevated (User preference))
2016-11-17    10:59:49:575    1476    13e4    AU    Setting AU scheduled install time to 2016-11-18 03:00:00
2016-11-17    10:59:49:841    1476    13e4    Report    ***********  Report: Initializing static reporting data  ***********
2016-11-17    10:59:49:841    1476    13e4    Report      * OS Version = 6.1.7601.1.0.65792
2016-11-17    10:59:49:841    1476    13e4    Report      * OS Product Type = 0x00000030
2016-11-17    10:59:49:856    1476    13e4    Report      * Computer Brand = TOSHIBA
2016-11-17    10:59:49:856    1476    13e4    Report      * Computer Model = PORTEGE A30-C
2016-11-17    10:59:49:856    1476    13e4    Report      * Bios Revision = Version 1.30  
2016-11-17    10:59:49:856    1476    13e4    Report      * Bios Name = Default System BIOS
2016-11-17    10:59:49:856    1476    13e4    Report      * Bios Release Date = 2015-11-07T00:00:00
2016-11-17    10:59:49:856    1476    13e4    Report      * Locale ID = 2057
2016-11-17    10:59:49:872    1476    13e4    AU    Successfully wrote event for AU health state:0
2016-11-17    10:59:49:872    1476    13e4    AU    Initializing featured updates
2016-11-17    10:59:49:872    1476    13e4    AU    Found 0 cached featured updates
2016-11-17    10:59:49:872    1476    13e4    AU    Successfully wrote event for AU health state:0
2016-11-17    10:59:49:872    1476    13e4    AU    Successfully wrote event for AU health state:0
2016-11-17    10:59:49:872    1476    13e4    AU    AU finished delayed initialization
2016-11-17    10:59:49:872    1476    13e4    AU    #############
2016-11-17    10:59:49:872    1476    13e4    AU    ## START ##  AU: Search for updates
2016-11-17    10:59:49:872    1476    13e4    AU    #########
2016-11-17    10:59:50:028    1476    13e4    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {8B6BDF99-38CC-43A9-9FC4-A7593A39B369}]
2016-11-17    10:59:50:246    1476    118c    Agent    *************
2016-11-17    10:59:50:246    1476    118c    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2016-11-17    10:59:50:246    1476    118c    Agent    *********
2016-11-17    10:59:50:246    1476    118c    Agent      * Online = Yes; Ignore download priority = No
2016-11-17    10:59:50:246    1476    118c    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2016-11-17    10:59:50:246    1476    118c    Agent      * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2016-11-17    10:59:50:246    1476    118c    Agent      * Search Scope = {Machine}
2016-11-17    10:59:50:246    1476    118c    Setup    Checking for agent SelfUpdate
2016-11-17    10:59:50:246    1476    118c    Setup    Client version: Core: 7.6.7600.320  Aux: 7.6.7600.320
2016-11-17    10:59:50:262    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    10:59:50:418    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:50:418    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77TMP9CCD.tmp with dwProvFlags 0x00000080:
2016-11-17    10:59:50:480    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:50:527    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    10:59:50:543    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:50:652    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    10:59:50:652    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:50:667    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    10:59:50:667    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:50:667    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77TMP9DC7.tmp with dwProvFlags 0x00000080:
2016-11-17    10:59:50:683    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:50:683    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    10:59:50:683    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:50:699    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77TMP9DD8.tmp with dwProvFlags 0x00000080:
2016-11-17    10:59:50:699    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:51:806    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionSelfUpdatewuident.cab with dwProvFlags 0x00000080:
2016-11-17    10:59:51:806    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:51:806    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionSelfUpdateTMPA23C.tmp with dwProvFlags 0x00000080:
2016-11-17    10:59:51:822    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:51:869    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionSelfUpdatewsus3setup.cab with dwProvFlags 0x00000080:
2016-11-17    10:59:51:884    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:51:900    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionSelfUpdatewsus3setup.cab with dwProvFlags 0x00000080:
2016-11-17    10:59:51:900    1476    118c    Misc     Microsoft signed: NA
2016-11-17    10:59:51:962    1476    118c    Setup    Determining whether a new setup handler needs to be downloaded
2016-11-17    10:59:51:962    1476    118c    Setup    SelfUpdate handler is not found.  It will be downloaded
2016-11-17    10:59:51:962    1476    118c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
2016-11-17    10:59:53:444    1476    118c    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
2016-11-17    10:59:53:444    1476    118c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
2016-11-17    10:59:53:475    1476    118c    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
2016-11-17    10:59:53:475    1476    118c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
2016-11-17    10:59:53:507    1476    118c    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
2016-11-17    10:59:53:507    1476    118c    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
2016-11-17    11:00:13:225    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    11:00:13:241    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:00:13:272    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77TMPF5F8.tmp with dwProvFlags 0x00000080:
2016-11-17    11:00:13:287    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:00:13:287    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    11:00:13:287    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:00:13:303    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    11:00:13:319    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:00:13:319    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    11:00:13:334    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:00:13:334    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77TMPF656.tmp with dwProvFlags 0x00000080:
2016-11-17    11:00:13:350    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:00:13:350    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    11:00:13:350    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:00:13:350    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77TMPF667.tmp with dwProvFlags 0x00000080:
2016-11-17    11:00:13:365    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:00:13:381    1476    118c    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
2016-11-17    11:00:13:381    1476    118c    PT      + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2016-11-17    11:00:41:835    1476    118c    Driver    Matched driver to device ACPITOS620A
2016-11-17    11:00:41:882    1476    118c    Driver    Status: 0x41802400, ProblemNumber: 0x00001c
2016-11-17    11:00:41:882    1476    118c    Driver    Matched driver to device PCIVEN_8086&DEV_1916&SUBSYS_001C1179&REV_07
2016-11-17    11:00:41:882    1476    118c    Driver    Status: 0x180200a, ProblemNumber: 00000000
2016-11-17    11:00:41:882    1476    118c    Driver    Matched driver to device ACPITOS0208
2016-11-17    11:00:41:882    1476    118c    Driver    Status: 0x180000a, ProblemNumber: 00000000
2016-11-17    11:00:41:882    1476    118c    Driver    Matched driver to device USBVID_0B97&PID_7772&REV_0110
2016-11-17    11:00:41:882    1476    118c    Driver    Status: 0x180200a, ProblemNumber: 00000000
2016-11-17    11:00:41:882    1476    118c    Driver    Matched driver to device PCIVEN_8086&DEV_1570&SUBSYS_00011179&REV_21
2016-11-17    11:00:41:882    1476    118c    Driver    Status: 0x180200a, ProblemNumber: 00000000
2016-11-17    11:00:41:882    1476    118c    Driver    Matched driver to device PCIVEN_8086&DEV_1916&SUBSYS_001C1179&REV_07
2016-11-17    11:00:41:882    1476    118c    Driver    Status: 0x180200a, ProblemNumber: 00000000
2016-11-17    11:01:22:879    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    11:01:22:957    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:01:22:973    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77TMP64F.tmp with dwProvFlags 0x00000080:
2016-11-17    11:01:23:129    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:01:23:285    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    11:01:23:285    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:01:23:519    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    11:01:23:519    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:01:23:519    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    11:01:23:534    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:01:23:534    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77TMP892.tmp with dwProvFlags 0x00000080:
2016-11-17    11:01:23:550    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:01:23:550    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77wuredir.cab with dwProvFlags 0x00000080:
2016-11-17    11:01:23:550    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:01:23:550    1476    118c    Misc    Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77TMP8A2.tmp with dwProvFlags 0x00000080:
2016-11-17    11:01:23:581    1476    118c    Misc     Microsoft signed: NA
2016-11-17    11:01:23:581    1476    118c    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
2016-11-17    11:01:23:581    1476    118c    PT      + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx

Answered
Answered by:

Answered
Update & recovery 17/11/2016 0 Comment 21 views
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