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Cortana and Search bar do not respond, unable to uninstall KB3206632

Windows Vista

Asked
Asked by: Yohann J.

Hello,

I did an update through Windows Update yesterday of my "Windows 10 Pro N" OS. Along with this update was the security update KB3206632.

Since then, I am unable to use the Cortana/Search bar, a click on it do nothing. I read other threads and tried to apply proposed corrective:

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/after-windows-10-update-cortana-search-and-taskbar/09237bcc-e66d-4d4c-964e-82b200c90380

https://answers.microsoft.com/en-us/windows/forum/windows_10-win_cortana/cortana-ask-me-anything-box-disabled/7d03f53d-58b7-4659-b5f6-46a109408cfc

I tried both method on the first link and the first method of the second link, none of them worked.

Especially, on a clean account, I'm still facing the issue.

As a last resort, I tried to uninstall the update, but after some time I have an error message saying windows failed to uninstall the update.

What can I do to check what's wrong? Is there some log files that could bring more information about the failed uninstall update ?

Answered
Other Windows apps 10/01/2017 0 Comment 8 views
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