Unknown Device Issue

Windows Vista

Asked by: PaperthinJr


I was clicking to uninstall something and as more programs populated it uninstalled the wrong thing.  The wrong thing was the MSI Streaming Engine and its driver.


I reinstalled it straight from the MSI driver download website but now every time Windows starts I get intermittent screen blinks as it makes the "Device disconnected"  "Device connected" sounds as if something is trying to install.  I go to the device drivers and it shows nothing wrong in between the blinks.  It's obvious it's a graphic related issue otherwise I wouldn't be getting the black screen (correct me if I'm wrong), so my next step was to do a clean uninstall of the driver and my graphics card.  After I completed that it still does it.  I can recreate the issue any time as well just by going to the device manager (which as I said shows no unknown or messed up devices) and hit scan for hardware changes.

::Information Update::

It seems to be creating the same style screen blink even when I disconnect any USB device.  Not sure if that is normal, I don't recall noticing it before.


Is there any way to view just the simple information of "last failed/succeeded driver installation"?  I looked through the management console but couldn't find a thing.

Answered by:


Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

We understand how you feel about the situation. We're sorry for the trouble.

Method 1: Hardware Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with Hardware and Devices. I would suggest you to run this troubleshooter to check if the issue is with your Devices.

Refer these steps:

  1. Press Windows key +X, select Control      panel
  1. Change the view by option on the top right to Large icons
  2. Click on troubleshooting and click on the View all option on the left panel
  3. Run the Hardware and Devices

Method 2:I suggest you to login to safe mode and check if the issue still persists. This is to isolate the issue of the graphics driver.

To enter into Safe Mode in Windows 10, follow the steps given below.

  1. Restart      your PC.
  2. Press      Shift + F8 before the Windows logo appears.
  3. Click      See Advanced Repair Options.
  4. Click      Troubleshoot.
  5. Click      Advanced Options.
  6. Click      Windows Startup Settings.
  7. Click      Restart.

You then see a list where you can choose Safe Mode.

If the issue still persists then I would suggest you to contact the respective manufacturer.

Hope this information is helpful. Reply with necessary information and we will be happy to help you further

Thank You
Anup karkal
Network & internet 02/11/2015 0 Comment 40 views

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