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Windows 10 x64 HP Laptop Crashes

Windows Vista

I bought a laptop off Ebay and it had a fresh install of Windows 10. It has since the day i bought it, switched itself off (no warning) and restarted straight afterwards. It has been to company in London and its seller who repaste the heatsink and replaced an onboard chip. It was find for over 24 hours (having been left on and plugged in) but 3 times now it has just switched off with no warning. HD and memory scans have been run also. I had no such problems with my previous toshiba laptop, so im at a loss why this is happening. In theEvent Viewer shortly afterwards i have the following: 7.488: EFS service failed to provision a user for EDP. Error code: 0x80070005.Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object. Details: AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol. System Error: Access is denied.Performance counter shared memory setup failed with error -1. Reinstall sqlctr.ini for this instance, and ensure that the instance login account has correct registry permissions.Activation of application Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.

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Update & recovery 15/01/2017 0 Comments 4 views

Missing Word Document

Windows Vista

I created a word document yesterday and saved it in my documents folder as normal. Today I went to open it and found it was only available as a shortcut. The original document can't be found. I've searched all over. I didn't delete it either and it's not in my recycle bin. It's also not available under recovered documents. I can't open or restore the document because the file has vanished.

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Update & recovery 15/01/2017 0 Comments 1 views

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersion policies

Windows Vista

HELP!!! I can't take it any more... Windows 10 apps quit working including the Store. Have tried everything including refreshing Windows 10. You name it... I've tried it. Resetting, refreshing, et al. Get error codes on these no matter what instructions I follow from the Command Prompt. Even went through the Manual and it is becoming endless! I believe one of the problems is with the HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersion policies.

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Update & recovery 15/01/2017 0 Comments 1 views

Media Player

Windows Vista

So let me get this straight. You flood users to upgrade to Windows 10 and then you remove Windows Media Player from a perfectly fine PC that had Windows 8, and then you tell the user that they have to PURCHASE it?!! That just plain sucks!!! What kind of business philosophy is that? (Hey, lets update our customers and take away things so they have to buy them from us so we can make more money) Bad form, Bad form.

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Update & recovery 15/01/2017 0 Comments 3 views

New MS Paint

Windows Vista

Hi MS Answers Community I just wanted to know a bit about the new MS Paint with 3D Will it extend to all Win10 users or just a few. I installed Win10 as an insider on more than one PC, desktop or laptop and the other day, while working on my sisters PC, my mum asked me about printing, which caused me to open what I thought was our standard MS Paint, to come across the new version. What I don't understand is that, I have had about 2-3 Win10 upgrades since Xmas, but none have come with the new MS Paint. My sisters PC was an Win8.1 and mine XP to new hardrives Win7 on which my Win10 now runs on. Is there a reason why I have not received the new version? I have been trying to install the new 'ms fresh paint' from MS Store, but this keeps coming up as an error and won't install.

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Update & recovery 15/01/2017 0 Comments 1 views

Part of the installed fonts aren't visible on Windows 10

Windows Vista

Hello! Got some huge problem with Font families on freshly installed Windows 10 Pro (Standalone installation of W8.1 to W10 upgrade). After having system set, I'm installing whole font familly (ex. Geomanist, 18 styles), but system sees and shows only 12 styles or so. After I remove Font Family (which are 12 styles) from Fonts, missing styles from the Family shows as undeleted Font Family (those which were invisible). I've tries manually installing and uninstalling fonts, some regedit tricks, font manager (Nexus Fonts), but nothing works for me. On previous Windows 10 instance everything worked fine. Maybe someone had similar problem? Please help!

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Update & recovery 15/01/2017 0 Comments 1 views

Minecraft refusing to redeem

Windows Vista

Hi, while I understand that computers don't always want to work, I can't get my Minecraft Windows 10 Edition BETA to redeem. About two weeks ago, I entered the code, and it said it was to download to my Xbox One, even though it's for Windows 10. I don't understand why it did this, and now I can't redeem it again, even though it never worked. It didn't even install to the Xbox, why didn't it install to the computer, even if I entered the code on my computer, a Windows 10 platform, and how can I get my Minecraft back without having to pay again? Thanks, BRPRE16

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Update & recovery 15/01/2017 0 Comments 2 views

My Desktop won't stop restarting itself

Windows Vista

(I have Windows 8 if this will help) So, one day I get on my computer and it starts to load up normally. Then there's this blue screen that says "Your PC ran into a problem, We will restart it for you" and it restarts, goes back to the loading screen, and does the same thing over. It won't even let me log into my computer, press anything or click anything. I never downloaded anything or clicked on anything that would give me a virus so i don't know what it could be. It was working fine one day and the next day this just started happening.

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Update & recovery 15/01/2017 0 Comments 2 views

Desktop ICONs

Windows Vista

Why do my screen icons change place every time I get a windows 10 updates. I put them where I want them and have to spend 30 or more minutes putting them back where they were with every update. I have had this problem all the way back to windows 92. Sick of windows telling me where my desktop icons should be.

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Update & recovery 15/01/2017 0 Comments 1 views

Driver update causes freeze

Windows Vista

I have Packard Bell EasyNote TE69HW laptop, when I update AMD driver (Radeon HD 8750M) whole laptop freezes completely and I can't do anything but turn it off as cutting power. Also I'm using Windows 10 Pro x64 and it's up to date. I only have manifacturer version of driver. What can I do?

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Update & recovery 15/01/2017 0 Comments 0 views