USB port recognizing devices

Windows Vista

Asked by: RichardSleegers


I've been through all the troubleshooting pages on USB ports not recognizing USB devices, but none of it worked. The strange thing is, if I connect a USB device to one of the ports, the 'recognizing sound' is audible. But, no automatic pop-up and no divice is visible in explorer. When I look to safely remove the device, this function is not listed among the icons in the taskbar. When I remove the device again the sound for removal is audible.

Who can help me to get my computer to 'read' the device again?



Answered by:

Thanks for posting your query on Microsoft Community

To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following question:

1. Do you receive any error code or message?
2. What is the make and model of the computer?
3. Have you checked in different Universal Serial Bus (USB) ports?

4. Have you updated the USB drivers?

I suggest you to install any pending Windows updates on the pc to check if that helps.  Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Please follow the below methods and check the issue:

Method 1:
Follow the steps to run the Hardware troubleshooter:
b. Type Troubleshooting in your search option and click Troubleshooting.
c. Now type Hardware and Devices in the search option.
d. Click on Hardware and Devices and follow the onscreen instructions.
Method 2:
Update the USB drivers from device manager:
a) Press Windows Key + R, type  devmgmt.msc and hit Enter.
b) Expand Universal Serial Bus controllers, right click on the device driver and click on Update Driver Software and follow the on-screen instructions.

I suggest you to update the motherboard chipset drivers from the OEM website to test if that helps.

Hope this will help you. Keep us posted with the status of the issue to assist you further.

Thank you.

Update & recovery 08/03/2016 0 Comment 63 views

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