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Windows 8.1 update

Windows XP

I did a recovery and now I can't download any updates. I get an error Code 8020440. Any help would be great. Thanks I posted this with the wrong email address. I did a system restore. Don't know how to disable firewall. Tried troubleshooting steps that were recommended at control panel. Thanks for the replay.

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Security, privacy & accounts 21/01/2017 0 Comments 4 views

Still no yahoo/ windows 10 mail sync

Windows XP

After numerous attempts with Microsoft agents there seems to be no resolution as to why Yahoo mail and windows 10 mail will not sync. I am running windows 10 on two separate machines. It works fine on desktop but will not function on laptop. Desktop was an upgrade from 7 to 10, laptop was purchased with 10 preinstalled. Agents from Microsoft have taken remote control of this machine, updated, changed settings and the same problem exist. Any suggestions would be appreciated.

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Security, privacy & accounts 21/01/2017 0 Comments 1 views

Using correct password but still can not login

Windows XP

My ASUS laptop suddenly crashed whilst using it. It took about 45 mins to get to the login page but there was no password prompt. After resetting it 3 times to use it in safe mode, the password prompt appeared. I typed in my password which I know is correct but am still unable to login. I tried old passwords and different variations but still does not work. Can someone please help me?

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Security, privacy & accounts 21/01/2017 0 Comments 1 views

Windows 7 Home (64bit) Updates

Windows XP

Hello In October 2017, I realised(finally) that there were no updates installed on my Toshiba laptop running Windows 7 Home (64bit) since 5 June 2016. In November I was able to install KB3145739 and KB3148198. Looking at the list of Updates (https://support.microsoft.com/en-gb/help/22801/windows-7-sp1-and-windows-server-2008-r2-sp1-update-history), I started from July 2016 but was unable to install it. I tried to install other individual updates but without success. The 'Fix problems with Update' troubleshooter doesn't seem to be working either. Any advice will be much appreciated.

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Security, privacy & accounts 21/01/2017 0 Comments 1 views

Account Verification enquiries as well as failures quite frequently

Windows XP

Microsoft office purchase is a nightmare for me. One of the worst purchases of my life time. When i log into my laptop files after a break of few days it will ask me to verify my account. when i feed the log in info, it denies recognition. Consequently i had to change my account address. After successfully changes, i worked for few days and again it is asking for verification and denying recognition. I request micro-soft team to fix this problem as i am getting frustrated, thanks.

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Security, privacy & accounts 20/01/2017 0 Comments 1 views

No Hibernate option in my windows 10

Windows XP

Hi I already checked https://answers.microsoft.com/en-us/windows/forum/windows_10-power/hibernating-windows-10/61abf040-678f-4f0d-9f7f-79e30077067c?page=1 going to power option,settings that are currently unavailable there was no Hibernate option to check its box. I have used powercfg h on/off command from CMD Admin too,still no Hibernate option. there is hiberfil.sys with 385MB in my C drive and I have ASus T200 windows 10 Home 32bit also I have updated all of drivers in my device manager so why can't I use Hibernate? Thanks

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Security, privacy & accounts 20/01/2017 0 Comments 1 views

No Audio after updates Windows 10

Windows XP

Had no Audio after updates on Jan.14 and again on Jan. 20. I tried updating my driver, troubleshooting program. I then unloaded the update and my Audio worked. Had on line service by Microsoft agent. Solution was to reset computer and reload. This corrected the problem. O 20Jan. another update was installed and again no Audio. I contacted Microsoft on line service chat. !. Omar came on and then lost communication with me 2.Had to chat with Francis C. Spent 45 min. and lost him also. 3.Waiten 34 min. no tech connection. 4. Next day connected with Roshan lost connection. 5 connected with Joanna P connected for 45 min. and disconnected due to time limit? 6 Connected with Alrenzo M. connected for 1hour 12 min. He then told me to go to a repair shop as my speakers are not working. I then uninstalled the Jan. 20 update and the audio worked. I can not count the number of times the audio driver was updated ect. ect. How can I get the service I require so as to complete my language course on line?

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Security, privacy & accounts 20/01/2017 0 Comments 1 views

Help with BSOD

Windows XP

Hi, I'm getting occasional BSODs - seems to be due to a driver issue as it happens with driver verifier on. Mini-Dump files and msinfo is here: https://1drv.ms/f/s!AovYo-8L1tPElQ1VkhWEwCXyevEA Can someone take a look? Please let me know if you need any more information. Thanks!

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Security, privacy & accounts 20/01/2017 0 Comments 0 views